Supervisor - Asset Protection

Wynn Al Marjan Island; Ras Al Khaimah; On-site; AED 180,000 - 240,000; Full time

Benefits offered by this job

Salary in AED

Healthcare package

Incentive programs

Excellent leave policy

Job summary

Wynn Al Marjan Island is seeking a Supervisor - Asset Protection to lead security operations across gaming and non-gaming areas. You will supervise officers, ensure Forbes Five-Star standards, and coordinate with SOC and investigations to safeguard guests and assets.

Requirements include at least 3 years in security within a luxury hospitality or integrated resort setting, with supervisory experience, strong leadership, and excellent incident reporting and guest service skills.

Qualifications

• Minimum 3 years’ security experience in an integrated resort, casino, or large hospitality environment.
• 1 year in a supervisory or team lead role.
• Eligible to obtain and maintain any security licence, registration, or clearance required for the role.

Responsibilities

• Supervise security officers across gaming and non-gaming areas during shifts.
• Ensure posts are covered, briefed and adjusted for effective coverage.
• Maintain a safe, secure environment and provide visible, discreet supervision.

Skills

Security supervision

Guest service

Observation

Conflict management

Incident reporting

Leadership

Education

High school diploma

Security/criminal justice/hospitality diploma or degree

Security certification (e.g., supervision, first aid)

Job description

Job Description

About Wynn Al Marjan Island

Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.

About The Position

Wynn Al Marjan Island is looking for a skilled Supervisor - Asset Protection to join our Asset Protection team.

Responsibilities

The primary duties and responsibilities of this role are:

• Supervise security officers during the assigned shift across assigned gaming and non-gaming areas, acting under the direction of the Assistant Shift Manager - Asset Protection.
• Deploy security officers across gaming and non-gaming areas as directed by the Assistant Shift Manager - Asset Protection, ensuring posts are covered, briefed, and adjusted to maintain effective coverage and response capability.
• Maintain a safe, secure, and controlled environment within assigned areas through active supervision, post checks, and a visible yet discreet presence that reassures guests without detracting from the Forbes Five-Star guest experience.
• Ensure security officers comply with gaming regulations, internal controls, resort policies, security procedures, and post orders.
• Supervise access control at restricted and sensitive areas, including gaming, back-of-house, and other controlled locations, ensuring only authorised persons enter.
• Lead the first security response to incidents, disturbances, suspicious activity, medical events, and emergencies in gaming and non-gaming areas, and secure the scene pending direction from the Assistant Shift Manager - Asset Protection.
• Coordinate with the Security Operations Center (SOC), Corporate Investigations, and other relevant departments during incident response, evidence preservation, and follow-up, as directed.
• Supervise patrols and monitoring of the gaming floor and non-gaming areas for security threats, prohibited conduct, and indicators affecting gaming integrity, guest safety, and asset protection.
• Escalate significant incidents, risks, and operational issues to the Assistant Shift Manager - Asset Protection without delay, and ensure they are accurately reported.
• Monitor standards of conduct, appearance, grooming, posture, punctuality, and performance of security officers in line with Forbes Travel Guide Five-Star presentation standards, reporting performance and disciplinary matters to the Assistant Shift Manager - Asset Protection.
• Provide on-shift coaching, direction, and corrective guidance to security officers, and support training, certification, and on-the-job development, including the application of Forbes Travel Guide Five-Star service standards.
• Support the Assistant Shift Manager - Asset Protection in shift briefings and handovers, and brief security officers on incidents, risks, staffing issues, and operational priorities.
• Ensure incident reports, shift logs, patrol records, and other required documentation are accurate, complete, and submitted on time for review by the Assistant Shift Manager - Asset Protection.
• Supervise security officers in managing guest incidents, disputes, refusals of entry, removals, and enforcement actions, ensuring actions are lawful, proportionate, consistent with policy, and conducted with the courtesy, discretion, and respect expected under Forbes Five-Star standards.
• Check the readiness of security equipment, communications devices, and other operational resources, and report faults affecting access control, CCTV, and other security systems for resolution.
• Conduct inspections of security posts, patrol routes, and access points across assigned areas, correcting deficiencies or reporting them to the Assistant Shift Manager - Asset Protection.
• Supervise security officers in the execution of emergency response, evacuation, and business continuity procedures, including assembly point control, as directed by the Assistant Shift Manager - Asset Protection.
• Work with gaming, hotel, food and beverage, entertainment, and other operational departments at shift level to support safe, secure, and uninterrupted operations.
• Promote professional, guest-focused service standards among security officers in line with Forbes Travel Guide Five-Star standards, including warm and timely greetings, eye contact, courteous language, and anticipating guest needs, while ensuring security actions remain lawful and consistent with policy.
• Ensure security officers proactively assist guests with directions and enquiries, escorting guests where practical rather than pointing, using guest names where known, and resolving or handing over requests seamlessly to the appropriate department, consistent with Forbes Five-Star service expectations.
• Provide shift-level observations and recommendations to the Assistant Shift Manager - Asset Protection to support continuous improvement across gaming and non-gaming security operations.

About You

• Required: Minimum 3 years’ security experience in an integrated resort, casino, or large hospitality environment, including 1 year in a supervisory or team lead role.
• Preferred: Experience in gaming security operations, including gaming floor and restricted area access control.
• Preferred: Experience in a Forbes Travel Guide Five-Star or comparable luxury hotel, resort, or gaming environment.
• Required: High school diploma or equivalent.
• Required: Eligible to obtain and maintain any security licence, registration, or clearance required for the role.
• Preferred: Diploma or degree in security, criminal justice, hospitality, or a related field.
• Preferred: Recognised certification in security supervision, first aid and CPR/AED, fire safety, or conflict de-escalation.
• Supervisory presence and sound professional judgement during a live shift.
• High integrity, discretion, and accountability.
• Working knowledge of gaming, non-gaming, hospitality, and security operating environments.
• Strong observation, situational awareness, and risk-based decision-making under pressure.
• Effective conflict management, de-escalation, and guest service skills, with an understanding of Forbes Travel Guide Five-Star service standards.
• Clear verbal and written communication, including accurate incident reporting and radio discipline.
• Competent in the use of security systems, access control, communications equipment, and reporting tools.
• Ability to work rotating shifts, weekends, and holidays, and to remain composed, adaptable, and resilient in a 24/7 operation.

About Wynn Al Marjan Island’s Benefits

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package, incentive programs, and other colleague benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.