Stylist - Temp

Chloé; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury fashion brand in Dubai is seeking a Stylist to be the face of the brand, delivering exceptional customer service and fostering long-term relationships with clients. The successful candidate will actively engage in sales, maintain high standards in-store, and participate in various commercial activities. A strong background in retail or customer service is preferred.

Qualifications

• Experience in retail or customer service preferred.
• Ability to engage with diverse clients effectively.
• Proven record of meeting sales targets.

Responsibilities

• Serve as a Client Relationship Owner, ensuring exceptional service.
• Achieve sales targets and engage in client outreach.
• Maintain store environment and support team excellence.

Skills

Customer service

Relationship management

Sales awareness

Communication skills

Job description

A Chloé Stylist is an ambassador of the Maison, in charge of welcoming every guest into the Chloé family. He/She is a trustworthy advisor to clients and a reliable team player that thrives to provide the best experience.

Responsibilities

• A Client Relationship Owner
• Delivers exceptional Customer Service and takes pride in developing long-term relationships
• Is aware of CRM targets and actively engages in all actions to reach them
• Implements personalised reach-out campaigns and utilizes all clienteling tools available to complete CRM tasks within given timeframe
• Consistently captures client data and takes notes of ALL qualitative information
• Knows his/her portfolio of customers, and in particular the VVICs and VICs he/she handles
• An Omnichannel Business Partner
• Uses all omnichannel services available to grow sales
• Is aware of store and individual sales and KPI targets and actively engages in all actions to reach them
• Actively completes trainings and participates in ALL commercial activities set by the SM/ASM/HO
• Consistently works to achieve given sales, KPIs and CRM targets
• Is aware of local trading environment and competitors’ activities
• An Operations Excellence Supporter
• Ensures impeccable store environment, BOH and grooming at any time of the day and supports colleagues and managers
• Proactively informs SM/ASM of any structural repair needed in store to ensure a luxurious environment at all times
• Implements all guidelines related to store management and participates in inventories
• Supports after sales clients and follows up to ensure impeccable sales and after sales service
• Complies with established Richemont policies and standards