Student Experience Ambassador

Arada; Sharjah; On-site; AED 120,000 - 200,000; Full time

Job summary

A student housing provider is seeking a welcoming Campus Ambassador to support residents and visitors at reception. This front-facing role involves greeting students, responding to inquiries about campus life, and assisting with administrative duties. Candidates should be friendly, organized, and possess basic administrative skills. Flexible shift availability, including weekends, is required for this interaction-heavy position.

Qualifications

• Friendly and approachable demeanor suitable for front-facing roles.
• Ability to handle inquiries calmly and efficiently.
• Experience in a reception or administrative environment is an advantage.

Responsibilities

• Greet and assist students, parents, and visitors at reception.
• Respond to inquiries about campus life and facilities.
• Log service requests and maintenance issues.
• Perform daily check-ins and check-outs.

Skills

Friendly, approachable attitude

Organizational skills

Multitasking abilities

Empathy and cultural awareness

Basic administrative skills

Job description

To be the welcoming face of the student campus, supporting residents and visitors with excellent service and ensuring a vibrant, safe, and supportive environment.

Scope:

This is a front-facing role with day-to-day interactions with students and staff. Ambassadors assist with general inquiries, handle administrative duties, and daily check-in & check-out, and support engagement activities, and a smooth onboarding experience.

Key Responsibilities:

• Greet and assist students, parents, and visitors at reception.
• Respond to general inquiries about campus life, housing, facilities, and procedures.
• Log service requests, complaints, and maintenance issues into the system.
• Perform daily Check-in & Check-out.
• Follow up monthly payment.
• Distribute access cards, keys, or notices as needed.
• Support student events and orientation activities.
• Assist the reservation or leasing team during peak hours.
• Report incidents or behavioral concerns to supervisors.
• Maintain a clean, organized, and welcoming reception area.

Skills and Competencies:

• Friendly, approachable, and student-centered attitude
• Ability to manage front desk traffic calmly and efficiently
• Solid organizational and multitasking abilities
• Empathetic and culturally aware communication
• Basic administrative and tech skills

Working Conditions:

• Reception-based role with shift rotations as well as SEA desk (including weekends or evenings)
• Interaction-heavy environment; must maintain a professional and positive appearance