Student Admissions Officer

Rochester Institute of Technology, Dubai (RIT Dubai); Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Rochester Institute of Technology, Dubai (RIT Dubai) is seeking an administrative coordinator to provide support for post-enrolment and onboarding of students while upholding RIT policies and delivering high levels of customer service.

You will verify admissions requirements, coordinate with departments for onboarding, maintain student records, and ensure compliance with internal procedures and UAE regulations.

Qualifications

• Bachelor’s degree from an Accredited University in Business Administration, or related fields.
• Minimum of 2 years of experience in a similar role within the Higher Education sector in the UAE.
• English Language Fluency, with fluency in at least one other language.
• Excellent communication and interpersonal skills, attention to details, creative, and strong problem-solving skills are essential.
• Advanced organizational, planning, and multi-tasking skills.

Responsibilities

• Provide administrative support and coordinate post-enrolment and onboarding requirements.
• Maintain accurate student records and ensure submission of required documents.
• Verify admission requirements and support issuance of final admission decisions.
• Assist students during enrolment and coordinate with internal departments for onboarding.
• Follow up with first-year students to ensure records are updated during the first semester.

Skills

Communication skills

Organizational skills

Multitasking

Interpersonal skills

Problem-solving

Education

Bachelor's degree in Business Administration

Job description

Job Description:

The role of this position is to provide administrative support and coordinate all post-enrolment and onboarding requirements for students, while maintaining high levels of customer service and ensuring adherence to RIT policies and procedures.

Main Duties and Responsibilities:

• Maintain accurate and complete student records by ensuring submission of all required documents, including final attested transcripts and equivalency certificate.
• Verify that applicants meet final admission requirements and support the issuance of final admission decisions.
• Assist students throughout the enrolment process and coordinate with internal departments to ensure a smooth onboarding experience.
• Follow up with first-year students to ensure their records are completed and updated in a timely manner during the first semester.
• Engage with students to address concerns and guide decision-making, applying persuasive communication and strong understanding of higher education offerings to support enrolment continuation and retention.
• Coordinate placement tests for new students.
• Evaluate applications in line with RIT policies and regulatory standards.
• Ensure compliance with internal procedures and relevant external regulations.

Required Minimum Qualifications

• Bachelor’s degree from an Accredited University in Business Administration, or related fields.
• Minimum of 2 years of experience in a similar role within the Higher Education sector in the UAE, preferably at a university accredited by the UAE Ministry of Higher Education and Scientific Research.
• English Language Fluency, with fluency in at least one other language.
• Excellent communication and interpersonal skills, attention to details, creative, and strong problem-solving skills are essential.
• Advanced organizational, planning, and multi-tasking skills.