Strategic Supply Chain & Operations Lead — UAE E‑commerce

Generation H; Dubai; On-site; AED 300,000 - 420,000; Full time

Job summary

Generation H is seeking a Supply Chain & Operations Manager to own the complete journey of every product from supplier to customer. You will ensure stock availability, freshness, and accurate invoicing while balancing margin and service levels in a fast-growing UAE e-commerce environment.

Responsibilities include demand forecasting, procurement, 3PL management, and export/import coordination with customs. You will collaborate with founder, marketing and sales to translate supply chain insights

Qualifications

• 5+ years in supply chain, inventory or operations, ideally FMCG, food & beverage, grocery or e-commerce.
• Experience managing imports into the UAE, including freight forwarders and customs.
• Experience managing inventory through a 3PL and shelf-life sensitive products.
• Exposure to wholesale (B2B) operations and supplier negotiations.
• Bachelor's degree in relevant field; professional certifications are a plus.

Responsibilities

• Own end-to-end supply chain from supplier to customer delivery.
• Plan stock, set reorder points and manage expiry control with FEFO.
• Forecast demand using history, seasonality and promotions.
• Manage imports, freight, customs, and 3PL partnerships.
• Run three-way matching of Po, goods receipt and invoices; keep purchase records.
• Provide regular inventory, sales, inbound delivery and expiry reporting.

Skills

Organised / detail-oriented

Analytical skills with Excel/Sheets

Shopify / e-commerce platforms

ERP / inventory systems

Bookkeeping basics, landed cost

English communication; Arabic a plus

Negotiation & supplier relations

Start-up / fast-paced environment

Education

Bachelor's degree in Supply Chain, Logistics, Business or related field

CIPS or APICS CPIM/CSCP is a plus

Job description

Generation H is seeking a Supply Chain & Operations Manager to own the complete journey of every product from supplier to customer. You will ensure stock availability, freshness, and accurate invoicing while balancing margin and service levels in a fast-growing UAE e-commerce environment.

Responsibilities include demand forecasting, procurement, 3PL management, and export/import coordination with customs. You will collaborate with founder, marketing and sales to translate supply chain insights