Strategic Planning & KPI Manager – Higher Education

Aue; Dubai; On-site; AED 180,000 - 260,000; Full time

Job summary

The American University in the Emirates (AUE) invites applications for an Officer – Planning, Assessment and KPI Management to support the Institutional Effectiveness Department in coordinating planning, assessment, and KPI monitoring across the University.

The role focuses on data-informed decision making, tracking performance indicators, and ensuring alignment with strategic goals and accreditation requirements.

Qualifications

• Bachelor's degree in a related field; Master's preferred.
• Minimum 2–5 years in strategic planning, institutional effectiveness, or related field, preferably in higher education.
• Experience with performance measurement systems and accreditation processes is preferred.

Responsibilities

• Assist in implementing, monitoring, and evaluating the University's Strategic Plan.
• Coordinate collection, verification, and analysis of institutional KPIs across units.
• Monitor progress against objectives and prepare periodic performance reports.
• Support development and maintenance of KPI frameworks, targets, and measures.
• Help align operational plans with strategic goals across colleges and departments.
• Coordinate institutional assessment activities and support assessment methodologies.
• Prepare institutional effectiveness and KPI reports for senior leadership.
• Conduct benchmarking studies to support continuous improvement initiatives.
• Assist in gathering data for accreditation and quality assurance purposes.
• Support dashboards and planning tools maintenance.
• Document assessment findings and action plans for continuous improvement.
• Facilitate communication among departments regarding planning and KPI activities.

Skills

Strategic planning

Data analysis

KPI development

Reporting

Stakeholder coordination

Accreditation knowledge

Education

Bachelor's degree in Business Administration or related field

Master's degree preferred

Tools

Power BI

Excel

PowerPoint

Job description

The American University in the Emirates (AUE) invites applications for an Officer – Planning, Assessment and KPI Management to support the Institutional Effectiveness Department in coordinating planning, assessment, and KPI monitoring across the University.

The role focuses on data-informed decision making, tracking performance indicators, and ensuring alignment with strategic goals and accreditation requirements.