Strategic ICT & Cloud Solutions Account Lead

ZainTECH; Dubai; On-site; AED 220,000 - 331,000; Full time

Job summary

A leading company specializing in ICT and digital solutions is seeking an experienced Senior Account Manager to build relationships with enterprise clients. The role involves managing a portfolio, ensuring customer satisfaction, and driving revenue through consultative business development. Candidates should have a strong background in technology, account management, and experience with major ICT platforms.

Qualifications

• 5+ years of account management experience in ICT or technology-related industries.
• Solid understanding of ICT and digital solutions, including IaaS, PaaS, SaaS.
• Self-motivated with a proactive approach to managing accounts.

Responsibilities

• Serve as the primary point of contact for enterprise accounts, ensuring customer satisfaction.
• Coordinate with internal teams to deliver services and conduct business reviews.
• Identify new business opportunities and expand client utilization of solutions.

Skills

Relationship Management

Negotiation

Presentation Skills

Business Development

Technical Communication

Education

Bachelor’s degree in Computer Science, Information Technology, Business, or a related field

Tools

CRM tools (e.g., Salesforce)

Major ICT and cloud platforms (e.g., Oracle, AWS, Microsoft Azure)

Job description

A leading company specializing in ICT and digital solutions is seeking an experienced Senior Account Manager to build relationships with enterprise clients. The role involves managing a portfolio, ensuring customer satisfaction, and driving revenue through consultative business development. Candidates should have a strong background in technology, account management, and experience with major ICT platforms.