Strategic Customer Engagements, SCE

Amazon Web Services EMEA Dubai FZ Branch - Q29; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading cloud technology provider seeks a Senior Deal Lead to drive strategic deal executions and negotiations in Dubai. The candidate will work closely with clients, partner networks, and internal teams to structure high-impact deals. Essential qualifications include extensive experience in technology sales and advanced degree. The role emphasizes collaboration and strategic alignment across stakeholders, ensuring the delivery of complex deals tailored to customer needs.

Qualifications

• 12+ years of technology related deal team or complex sales environment experience.
• 5+ years of experience in business consulting and GTM deals with partners.
• Proven track record of managing and streamlining complex processes.

Responsibilities

• Act as trusted advisor in the sales and deal cycle execution.
• Collaborate with finance and analytics to produce financial risk assessments.
• Tailor deal structures to meet customer needs.

Skills

Deal strategist

Negotiation skills

Technology sales experience

Collaboration skills

Analytical skills

Education

Advanced degree or equivalent experience

Tools

AWS products and services knowledge

Job description

About AWS GDSP

At AWS, the Global Deal Strategy and Programs (GDSP) team drives cloud adoption and business growth through innovative pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and Private Pricing Programs & Experiences, which scales and optimizes pricing solutions across our diverse customer base. Within GDSP, you will develop deep expertise in cloud economics, hone your strategic thinking, and directly impact AWS's market leadership while working with innovative technologies and global clients.

Do you have an aptitude for analyzing opportunities and creating high-impact, innovative business deals? Can you take complex scenarios and simplify them down to the essentials while building consensus across broad stakeholder groups?

Strategic Customer Engagements – Senior Deal Lead

This role has EMEA responsibility, is highly partner and customer facing, and will work closely with Amazon customers, partners, Partner Network (APN) programs teams, partner segment leaders, and sales leaders. The ideal candidate will possess a deal strategist and negotiator background, and experience in technology sales with customers and partners, and developing Go To Market (GTM) strategic collaborations, and be a proven collaborator across multiple stakeholders including engaging at partner/customer C‑suite levels.

Key Responsibilities

• Act as trusted advisor and thought leader in the development of the strategy and execution of the sales and GTM deal cycle (strategy, structuring, negotiation, and closure) for strategic, complex, or highly competitive partner and channel opportunities.
• Collaborate with finance and analytics teams to produce financial models, risk assessments and performance metrics that will guide each deal, ensuring data-driven decision-making and scalability.
• Dive Deep into customers’ business needs and obstacles, tailoring deal structures that are mutually beneficial to all.
• Inspire and influence internal stakeholders, experts and other resources not under direct control, proactively removing obstacles to drive deal momentum and deliver seamless execution.
• Facilitate alignment and effective AWS communication within sales team and internal/external key partners/customers and promptly resolve any conflicts to encourage harmonious and productive interaction.
• Continuously monitor and analyze industry trends and competitive landscapes to inform deal strategy and identify high-potential opportunities.
• Ensure disciplined sales methodology application across management groups, resulting in consistent and accurately forecasted financial results.
• Cultivate best practices through analysis and reporting in support of continuous improvement.
• Work with key internal stakeholders (e.g. AWS Partner Organization, finance, operations, legal, etc.) as needed.

Strategy Phase

This individual will work with the Partner and Account Team to set objectives, analyze key data and ensure executive alignment and governance. The individual will be able to provide advice on the competitive situation, create an actionable strategy, and lead engagement with the customer.

Structure Phase

You will be able to distill business objectives in service of developing and executing deal structures that maximize the value of the opportunity for both customers and AWS.

Negotiations Phase

You will be experienced with high-stakes customer negotiations, including commercial aspects of the deal structure. The individual understands the impact of business terms and pricing and can provide alternative solutions to ensure alignment across internal and external stakeholders.

Closure Phase

Will be able to bring to closure, in partnership with the customer and partner/account team and legal teams, any contractual/legal matters for the deal, including briefing senior management.

A Day in the Life

SCE is a specialized global deal team that engages with commercial and public sector customers on deal strategy, structuring, and negotiations through contractual closure for transformational, strategic, large, complex, and/or highly competitive opportunities such as GenAI. This is a unique opportunity to engage with AWS customers on strategic opportunities, increase the growth of AWS (Americas/EMEA/APJ), and to establish AWS as their key cloud technology provider. These opportunities range across industry verticals, such as Financial Services, Telecommunications, Media & Entertainment, Energy, Healthcare Life Sciences, Automotive and Manufacturing, and Public Sector, and customer size (from start‑ups to enterprise customers). These engagements may also involve Pan‑Amazon and AWS go‑to‑market opportunities involving close partnership between the SCE team and other Amazon and AWS stakeholders.

Qualifications

• 12+ years of technology related deal team or complex sales environment experience
• 5+ years of experience in business consulting, GTM/strategic collaboration deals with technology and/or services partners
• Advanced degree or equivalent relevant experience
• Direct field experience and knowledge of AWS products and services
• Demonstrated success in structuring, negotiating, and closing large‑scale, high‑impact partnership deals
• Proven track record of managing and streamlining complex processes with a close attention to detail
• Understanding of the Global/SI business model and ISV partnerships
• Strong written and verbal presentation skills and the ability to articulate complex concepts to cross‑functional audiences

Equal Employment Opportunity

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.