Strategic Credit & Collections Specialist

Signify; Dubai; On-site; AED 120,000 - 190,000; Full time

Job summary

Signify, a global leader in lighting and connected solutions, seeks an experienced Accounts Receivable specialist in Dubai to manage customer accounts, ensure timely payments, and reduce outstanding debts. You will communicate with clients to resolve billing issues and negotiate payment plans while maintaining accurate financial data.

You will monitor overdue accounts, initiate collections, and collaborate with internal teams to address discrepancies, ensuring regulatory compliance and robust

Qualifications

• Bachelor's degree in Finance, Accounting, or Business Administration or related field.
• 3–4 years in accounts receivable, collections, or credit management with dispute resolution.
• Certification in Credit and Collections preferred to validate expertise.

Responsibilities

• Monitors accounts receivable to identify overdue payments and initiate collection efforts.
• Contacts customers via phone, email, or mail to request payment and provide account information.
• Negotiates payment arrangements and settlements within company policies to recover owed funds.
• Collaborates with internal departments to address billing discrepancies and resolve disputes.
• Maintains accurate records of collection activities and customer communications in the system.
• Prepares reports on collection status, outstanding debts, and recovery rates for management review.
• Ensures compliance with legal and regulatory requirements related to debt collection practices.
• Reconcile customer accounts and provide insights to stakeholders.
• Report on collection progress and results.
• Work closely with the cash app team, CommOps and KAMs to address disputes and escalations.

Skills

Accounts receivable

Collections

Negotiation

Education

Bachelor's degree in Finance, Accounting, or Business Administration

Certification in Credit and Collections

Job description

Signify, a global leader in lighting and connected solutions, seeks an experienced Accounts Receivable specialist in Dubai to manage customer accounts, ensure timely payments, and reduce outstanding debts. You will communicate with clients to resolve billing issues and negotiate payment plans while maintaining accurate financial data.

You will monitor overdue accounts, initiate collections, and collaborate with internal teams to address discrepancies, ensuring regulatory compliance and robust