STORE MANAGER (F / M / X) DUBAI MALL

CELINE; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A luxury fashion brand in Dubai is seeking a Store Manager to oversee store operations, enhance client experience, and develop the team. The ideal candidate should have a strong retail background, proven leadership skills, and fluency in Arabic and English. This role requires flexibility to work varying hours and a commitment to upholding the brand's values. Competitive compensation offered.

Qualifications

• Retail experience required, experience in luxury/fashion business a plus.
• Fluent in Arabic and English, proficiency in other languages is an advantage.
• Flexibility to work a retail schedule including evenings, weekends, and holidays.

Responsibilities

• Monitor store performance and market trends.
• Take responsibility for the P&L of the store.
• Create a client-centric environment to achieve CRM objectives.
• Recruit and develop a retail team.

Skills

Strong business sense

Leadership

Client experience sensitivity

Excellent communication skills

Organizational skills

Talent for coaching

Education

Business School or University

Job description

CELINE is a fast-growing French and Leather-Goods Couture House that belongs to the LVMH group, which ambition is to become one of the most iconic luxury brands worldwide.

To make this vision a reality we are looking for enthusiastic, passionate and agile personalities who are eager to evolve in a demanding environment.

YOUR WORK ENVIRONMENT

As Store manager, you will act as the store Chief Executing Officer. You will be a model in terms of sales, customer experience and loyalty, spending most of your time on the shopfloor. You will promote the brand’s culture and values in its daily environment as well as a talent hunter, people manager and a skills developer.

Job Responsibilities

Your impact

Business and client developer

• Monitor the store performance and always remain aware of market trends
• Take responsibility of the P&L
• Identify areas of improvement and work hand in hand with managers to implement action plans to achieve the commercial goals
• Establish a client-centric mindset to offer clients the best experience in store and achieve the CRM objectives
• Translate the store’s objectives into concrete daily targets and tasks, inspire the team to reach the targets
• Be the link between the head office and the store

Brand ambassador and promoter

• Be the ambassador of the brand and endorse the culture and values to promote CELINE
• Ensure the best level of client experience
• Handle delicate customer situations if needed

Process owner

• Ensure that all the processes are compliant with the legal, regulatory and internal requirements
• Being responsible of the Stock
• Being responsible of the Store planning
• Guarantee the proper execution of all tasks related to the digitalization of the store

Talent Hunter, Manager & Skills Developer

• Detect new talents in your daily environment and recruit them
• Manage the team to drive the business: create a positive work environment, develop the team spirit
• Regularly coach the team to ensure they develop the key skills expected at their position

Profile

Keys for success Education: Business School, University or “equivalent experience” Experience: Retail experience required Experience in luxury/fashion business a plus Competencies: Strong business sense and ability to drive results Product and fashion sensitivity Proven ability to manage large teams, strong leadership High sensitivity to client experience and loyalty Strong communication skills Organizational skills, sense of priorities and agility Talent for coaching and developing a team Exceptional interpersonal skills, empathy, sincerity and curiosity Ability to manage multiple priorities in a fast-paced environment Detail oriented, highly organized Excellent written and verbal communication skills. Ability to interact with all levels of the organization Flexibility to work a retail schedule including evenings, weekends, and holidays Languages: Fluent in Arabic and English, proficiency of other language(s) will be an advantage Workplace: Dubai Mall

Additional Information

OUR ENGAGEMENT

CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.

We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.

CELINE recruits and recognizes all types of talent and singularities.