Store Leader: Elevate Client Experience & Team Performance

Sephora; Dubai; On-site; AED 223,000 - 357,000; Full time

Job summary

Sephora seeks a Store Manager to elevate client experience and lead a high-volume beauty team in Dubai. You will drive sales, coach staff, and manage floor operations while maintaining Sephora standards.

The role requires a strong track record in retail leadership and a passion for delivering a premium customer experience. Responsibilities include coaching teams, monitoring KPIs, and collaborating with leaders to implement business strategies.

Qualifications

• Minimum 5–6 years experience in store management.
• Bachelor's degree required.
• English advanced; Arabic a plus.
• Strong leadership and customer service skills.
• Ability to develop and coach teams.

Responsibilities

• Lead client experience, ensure exceptional service and coaching.
• Drive sales and floor leadership with KPI attainment.
• Oversee operations, stock, merchandising and policies.
• Develop business strategies with Area Manager insights.
• Mentor and train team, coordinate monthly performance reviews.

Skills

Store management

Leadership

Customer service

Team coaching

Education

Bachelor's degree

Job description

Sephora seeks a Store Manager to elevate client experience and lead a high-volume beauty team in Dubai. You will drive sales, coach staff, and manage floor operations while maintaining Sephora standards.

The role requires a strong track record in retail leadership and a passion for delivering a premium customer experience. Responsibilities include coaching teams, monitoring KPIs, and collaborating with leaders to implement business strategies.