Staff Housing & Welfare Supervisor

IHG Hotels & Resorts; Dubai; On-site; AED 60,000 - 90,000; Full time

Benefits offered by this job

Uniform provision

Accommodation discounts

World-class training

Job summary

InterContinental Residences Dubai Business Bay seeks a dedicated Staff Accommodation Supervisor / General Technician to oversee staff housing operations, assist HR activities, and handle maintenance to ensure a safe, compliant living environment for employees.

You will coordinate audits, pest control, and onboarding support while maintaining inventory and safety standards across facilities. The role requires flexibility and strong coordination skills in a hospitality setting.

Qualifications

• Diploma or technical certification in Electrical, Mechanical, or Building Maintenance preferred.
• HR or hospitality-related training is an advantage.
• 3-5 years of experience in staff accommodation management and/or general maintenance, preferably in hospitality.
• Experience supporting HR initiatives, managing staff facilities, and participating in safety or emergency training is an advantage.
• Strong practical knowledge of building maintenance systems and basic IT/AV equipment.
• Good understanding of UAE health, safety, hygiene, accommodation regulations, audit standards, and fire safety requirements.
• Strong organizational, communication, and coordination skills.

Responsibilities

• Oversee staff housing, including allocation, room changes, and upkeep of accommodations.
• Ensure rooms for new joiners and internal transfers are cleaned and prepared before move-in, with amenities complete.
• Ensure staff living areas meet safety, hygiene, and comfort standards at all times.
• Monitor occupancy, resolve accommodation-related issues, and maintain accurate records.
• Welcome new employees, assist with airport pickups and relocations, and assist onboarding.
• Maintain accommodation inventory, including linens, welcome kits, cleaning tools, and supplies.
• Coordinate pest control treatments every three months.
• Coordinate with Heads of Department to schedule monthly apartment audits for compliance.
• Ensure staff accommodation complies with HR audits, RLR audits, and UAE regulations.
• Act as the primary contact for staff accommodation inquiries.

Skills

Staff accommodation management

General maintenance

IT/AV equipment

Organizational skills

Coordination

Communication

Health & safety UAE

Education

Electrical/Mechanical/Building Maintenance cert

HR or hospitality training

Job description

InterContinental Residences Dubai Business Bay seeks a dedicated Staff Accommodation Supervisor / General Technician to oversee staff housing operations, assist HR activities, and handle maintenance to ensure a safe, compliant living environment for employees.

You will coordinate audits, pest control, and onboarding support while maintaining inventory and safety standards across facilities. The role requires flexibility and strong coordination skills in a hospitality setting.