SRE/DevOps Specialist

Remotedxb; Dubai; On-site; AED 300,000 - 520,000; Full time

Job summary

iFood is seeking a Senior SRE/Incident Response engineer to lead critical incident investigations in AWS and Kubernetes. You will develop internal APIs and workers using Go and Python, and contribute to standardization efforts for SLOs/SLIs and incident post-mortems.

You will collaborate with SREs and engineering teams to refine internal tools, prepare for high-impact events, and codify standards via RFCs. Hybrid or on-site in Dubai is expected.

Qualifications

• Experience investigating and responding to critical incidents in AWS and Kubernetes.
• Ability to develop internal solutions using Go and Python.
• Experience with metric standardization (SLOs/SLIs).
• Ability to lead technical refinements and define standards via RFCs.

Responsibilities

• Investigate and respond to critical incidents, providing technical leadership in AWS environments, Kubernetes clusters, and network components.
• Develop internal solutions such as APIs and workers using Go and Python/LangGraph for AI solutions.
• Participate in metric standardization projects, including the definition of SLOs/SLIs, error budget alerts, and burn-rate.
• Collaborate with engineering teams and SREs to evolve internal solutions.
• Prepare applications for high-impact events.
• Contribute to technical refinement to increase team maturity.
• Define and govern standards through RFCs/IRCs.
• Lead deep Post-Incident Reviews (PIRs) and GameDays (Chaos Engineering).

Skills

Go

Python

AWS

Kubernetes

SLOs/SLIs

RFCs

Tools

Istio

Datadog

Litmus

Job description

About the Company

iFood is a leading Brazilian technology company in Latin America. We connect thousands of restaurants to millions of consumers daily through innovative solutions, including food delivery, grocery, pharmacy, and pet markets, as well as our fintech arm, iFood Pago.

Responsibilities

• Investigate and respond to critical incidents, providing technical leadership in AWS environments, Kubernetes clusters, and network components.
• Develop internal solutions such as APIs and workers using Go and Python/LangGraph for AI solutions.
• Participate in metric standardization projects, including the definition of SLOs/SLIs, error budget alerts, and burn-rate.
• Collaborate with engineering teams and SREs to evolve internal solutions.
• Prepare applications for high-impact events.
• Contribute to technical refinement to increase team maturity.
• Define and govern standards through RFCs/IRCs.
• Lead deep Post-Incident Reviews (PIRs) and GameDays (Chaos Engineering).

Requirements

• Experience investigating and responding to critical incidents in AWS and Kubernetes.
• Ability to develop internal solutions using Go and Python.
• Experience with metric standardization (SLOs/SLIs).
• Ability to lead technical refinements and define standards via RFCs.

Preferred Qualifications

• Proficiency in Go (Golang) and Python.
• Knowledge of Chaos Engineering tools (e.g., Litmus) and performance testing (e.g., K6).
• Familiarity with Service Mesh (Istio) and Datadog.