Sr. Manager Special Projects & Performance - MENA

Delivery Hero SE; Abu Dhabi; On-site; AED 500,000 - 800,000; Full time

Job summary

Talabat, part of the Delivery Hero Group, is seeking a senior Analytics leader to drive Q-commerce performance and profitability across markets in the MENA region. You will own data-driven insights, dashboards, and strategic initiatives that accelerate growth and operational efficiency.

In this role, you will partner with market teams on budgeting and forecasting, conduct deep-dive analyses, and champion AI-enabled analytics to empower senior leadership with clear, actionable recommendations.

Qualifications

• Bachelor's degree in Business/Finance/Economics/Data analytics or related field.
• 8-10 years of experience in quick-commerce, food delivery, e-commerce, management consulting, or high-growth tech.
• Deep understanding of Q-commerce economics - unit economics, basket size, delivery efficiency, assortment strategy.
• Strong financial acumen - P&L management, financial modelling, budgeting.
• Highly analytical with ability to translate data to insights.
• Comfortable operating with senior stakeholders and driving cross-functional alignment.
• Willingness to travel regularly across the MENA region.
• AI fluency - actively uses AI tools to enhance productivity and analytical output.

Responsibilities

• Track and analyze Q-commerce performance metrics across talabat markets, identifying trends and improvement areas.
• Build and maintain dashboards with data team for real-time KPI visibility across the region.
• Prepare data-driven performance reviews for senior leadership with clear insights.
• Conduct deep-dive analyses on markets to identify turnaround opportunities and growth levers.
• Partner with market teams on budgeting, forecasting, and BE cycles.
• Identify risks and opportunities to exceed financial targets across Q-commerce.
• Lead end-to-end Q-commerce strategic initiatives across markets from scoping to delivery.
• Travel regularly to markets to work with local teams on growth projects.
• Develop business cases and drive alignment with leadership; oversee execution.
• Identify cross-functional process improvements to enhance operational efficiency.

Skills

P&L management

Financial modelling

Budgeting

Data analytics

Stakeholder management

Cross-functional collaboration

Travel willingness

AI fluency

Education

Bachelor’s degree in Business/Finance/Economics/Data analytics

Job description

Job description

Company Description

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

Job Ref ID:JR0087962

Whats on your plate?

Q-Commerce Performance & Analytics

• Track and analyze Q-commerce performance metrics across all talabat markets - identifying trends, anomalies, and high-value improvement areas

• Build and maintain dashboards with data team that provide real-time visibility into Q-commerce KPIs across the region

• Prepare data-driven performance reviews for senior leadership, translating complex datasets into clear, actionable insights

• Conduct deep-dive analysis on specific markets to pinpoint turnaround opportunities, growth levers, and profitability improvements

P&L Management

• Partner with market teams on Q-commerce budgeting, forecasting, and Best Estimate (BE) cycles

• Proactively identify risks and opportunities to exceed financial targets across Q-commerce verticals

• Track P&L performance against targets and surface corrective actions when needed

Special Projects & Execution

• Lead end-to-end Q-commerce strategic initiatives across markets - from scoping through to delivery

• Travel regularly to markets to work alongside local teams on turnaround and growth projects

• Develop business cases for new Q-commerce products and initiatives; drive alignment with leadership and oversee execution

• Identify cross-functional process improvements that enhance Q-commerce operational efficiency

Innovation & AI

• Identify and drive AI and automation opportunities within Q-commerce operations

• Work with regional and market teams to test, scale, and embed new tools and ways of working

• Actively leverage AI tools to enhance analytical workflows and accelerate execution

What did we order?

• Education: Bachelor’s degree from a top-tier institution in Business, Finance, Economics, Data Analytics, or a related field.

• 8-10 years of experience in quick-commerce, food delivery, e-commerce, management consulting, or high-growth tech

• Deep understanding of Q-commerce economics - unit economics, basket size, delivery efficiency, assortment strategy

• Strong financial acumen - P&L management, financial modelling, budgeting

• Highly analytical

• Comfortable operating with senior stakeholders and driving cross-functional alignment

• Willingness to travel regularly across the MENA region

• AI fluency - actively uses AI tools to enhance productivity and analytical output