Sr Associate Sales Training Product Coaching Dubai

Alcon Pharmaceuticals Dubai Branch Company; Dubai; Hybrid; AED 120,000 - 200,000; Full time

Job summary

A leading global eye care firm is seeking a Sr. Associate Sales Training/Product Coaching based in Dubai. You will engage with ECPs and key accounts while facilitating training and support for Alcon products. Ideal candidates will have a degree in optometry, 2+ years of experience, and strong interpersonal skills. This role involves significant travel across the Middle East and offers a comprehensive benefits package with opportunities for professional growth.

Benefits

Comprehensive benefits package

Training and continuous development

International exposure

Collaborative culture

Qualifications

• Minimum 2 years of clinical/optical practice or industry experience.
• Willingness to travel 70% of the time across the Middle East.

Responsibilities

• Build and maintain relationships with ECPs and HCP influencers.
• Execute the Thought Leader and HCP influencer strategy.
• Provide clinical and technical support to ECPs.

Skills

Interpersonal skills

Presentation skills

High level of English fluency

Arabic language

Education

Graduate or master’s degree in optometry

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

Sr. Associate Sales Training / Product Coaching (Dubai)

At Alcon we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress and act with speed as the global leader in eye care. Here you’ll be recognized for your commitment and contributions and see your career like never before.

Responsibilities

• Spend 70% of the time in the field across Middle East cluster markets to build and maintain strong professional relationships with ECPs, HCP influencers and key accounts.
• Build relationships with industry influencers, professors, educational institutions and associations to stay at the forefront of industry trends and insights.
• Execute the Thought Leader and HCP influencer strategy in the field building advocacy and support for Alcon products.
• Collaborate with the Training Manager to identify and engage local HCP influencers and thought leaders.
• Provide clinical and technical support to ECPs and key customers ensuring Alcon products are prescribed as the first choice.
• Deliver on-label education materials and training sessions to ECPs focusing on fundamental clinical skills and product knowledge.
• Assist the Training Manager in establishing KOL engagement within the region with a well-structured plan to put a circle of KOLs in place to be our Share of Voice within the profession.
• Assist the Training Manager in identifying and establishing the KOL / HCP Influencer / Advocacy Strategy to influence and educate customers in key launches and commercial priorities.
• Assist the Training Manager to increase Alcon’s Share of Voice through KOL involvement during Alcon-owned and third-party congresses.
• Support small-scale local events, workshops and training sessions in the field ensuring alignment with Alcon’s education strategy.
• Assist in the Alcon-owned and third-party events at a local level focusing on ECP engagement and product education.
• Execute the international PE&D strategy in the field adapting it to local market priorities to support New Product Launches (NPL) and strategic brands.
• Assist in implementing pre-launch education and communication strategies in the field including ECP activation and training for new products.

Qualifications

• Education: Graduate or master’s degree in optometry.
• Experience: Minimum 2 years of clinical/optical practice or industry experience.
• Computer skills: Microsoft Excel, Word, PowerPoint, Outlook, Internet Explorer, high level of English fluency; Arabic language is a plus.
• Strong interpersonal skills suitable for working in a multicultural/international environment.
• Good presentation and facilitation skills.
• Role is based in Dubai; willing to travel 70% of the time across the Middle East.

How You Can Thrive at Alcon

• Comprehensive benefits package.
• Training and continuous development; Be part of a high-performing leader in ophthalmology company with many opportunities to further develop your professional career.
• International exposure.
• Open, friendly and collaborative culture; work in a challenging environment with an outstanding team that will support you to achieve goals and performance.
• Hybrid model.