Speciality Outlet Manager - Hamilton's Gastropub

Saadiyat Rotana Resort & Villas; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury resort in Abu Dhabi is seeking a Specialty Outlet Manager to oversee food and beverage operations. The ideal candidate will have a college degree and at least two years of experience in a similar role, preferably in the Middle East. This position involves training staff, ensuring high standards of cleanliness, and fostering a customer-centric environment. Excellent communication skills in English are essential for success in this role.

Qualifications

• Minimum of two years experiences in a similar role, preferably in the Middle East.
• Computer literate with effective communication skills.
• Excellent command of written and spoken English.

Responsibilities

• Prepare schedules for employees based on forecast.
• Conduct regular training sessions for the team.
• Evaluate team performance and promote internally.
• Ensure timely setup of the Food & Beverage outlet.
• Welcome and seat arriving guests with assistance.
• Maintain cleanliness and maintenance standards in the outlet.

Skills

Effective Communication

Understanding Hotel Operations

Customer Focus

Drive for Results

Education

College/University degree

Job description

We are currently seeking for ambitious, dynamic, self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service.

As a Specialty Outlet Manager you are responsible for the short and long term planning and the management of the respective outlet operations in the front and back of house to achieve customer satisfaction and quality service while meeting / exceeding financial goals and your role will include key responsibilities such as:

• Prepare schedules for all employees according to the forecast and within the limits of the staffing guide to ensure adequate manpower at all times
• Conduct regular training sessions with the assigned team in line with the departmental SOP’s
• Evaluate the performance of the assigned team and initiate internal development and promotions
• Responsible for the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours
• Handle the welcome and seating of arriving guests with the assistance of the Hostess
• Maintain a professional and friendly relationship with the outlet patrons
• Establish and update the outlet’s database of regular guests
• Tour the outlet and all related areas frequently, ensuring the highest possible cleanliness and maintenance standards
• Be actively involved in the outlets promotional activities

Education, Qualifications & Experiences

You must be a college / university degree graduate with a minimum of two years experiences in a similar role with preferable previous experiences in the Middle East. You should be a computer literate with effective communication skills and an excellent command of written and spoken English.

Knowledge & Competencies

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising OperationsTeamwork
• Adaptability
• Customer Focus
• Drive for Results