Specialist, HR Offboarding

First Abu Dhabi Bank FAB; Abu Dhabi; Presencial; AED 167.000 - 257.000; Jornada completa

Descripción de la vacante

First Abu Dhabi Bank FAB is seeking a Specialist HR Offboarding Case Officer to manage employee offboarding cases end-to-end, ensuring timely, compliant, and well-documented processes. You will serve as the primary contact for exiting employees and coordinate clearances, settlements, and system updates while upholding FAB's governance and compliance standards.

The role requires strong stakeholder management, analytical thinking, and experience with HRIS platforms (Oracle Fusion preferred).

Formación

• Bachelor's degree in business administration or related discipline.
• 5 years experience in HR Operations, with at least 3 years in similar roles (HR Ops/Employee Services/Offboarding).
• Experience with HRIS platforms, Oracle Fusion preferred.
• Strong reporting, analytics and stakeholder management.

Responsabilidades

• Manage assigned offboarding cases end-to-end from instruction to closure.
• Act as single point of contact for exiting employees.
• Coordinate with stakeholders (HRBP, payroll, IT, legal) to complete actions.
• Ensure compliance with FAB policies and governance.
• Drive process improvement and automation in the offboarding journey.

Conocimientos

HR Ops

Offboarding

Oracle Fusion

Stakeholder management

Analytical thinking

Educación

Bachelor's degree in business administration

Herramientas

Oracle Fusion

Descripción del empleo

strong JOB SUMMARY INTRODUCTION strong Specialist HR Offboarding Case Officer

manages employee offboarding cases end-to-end ensuring each separation is completed accurately timely compliantly and with appropriate controls The role acts as the primary point of contact for exiting employees and coordinates all required actions including clearances final settlement system updates documentation queries and exit surveys The role also ensures a consistent and positive offboarding experience treating employees professionally and respectfully while protecting FAB s operational financial legal regulatory and compliance requirements and supporting continuous process improvement and automation

strong KEY RESPONSIBILITIES strong

• Manage assigned employee offboarding cases end-to-end including resignations terminations redundancies and other employee separations from receipt of the separation instruction through final closure ensuring all required activities are completed accurately and within agreed timelines
• Act as the dedicated Offboarding Case Officer and single point of contact for exiting employees providing clear and timely guidance on the offboarding journey required actions documentation timelines final settlement benefits liabilities clearances and applicable exit formalities
• Conduct employee offboarding and exit meetings clearly explaining the separation process key milestones employee responsibilities outstanding requirements settlement and clearance activities and available support to ensure a smooth and professional exit experience
• Coordinate proactively with all relevant stakeholders including HRBPs Line Managers Payroll Employee Services PRD IT Legal Staff Banking Credit Cards Collections and Indemnities following up on outstanding actions resolving dependencies and ensuring timely completion of the offboarding process
• Own and resolve employee offboarding queries and AskHR cases investigating issues coordinating with relevant stakeholders providing accurate and timely responses and maintaining ownership until each query or case is fully resolved and closed
• Execute and coordinate all applicable operational and system-related offboarding activities including ITSM and ServiceNow requests access revocation T24 Block Unblock BPMS approvals Oracle Fusion transactions staff banking requirements visa or permit cancellation medical insurance cancellation pension de-registration and other applicable separation formalities
• Coordinate final settlement activities with Payroll and relevant stakeholders ensuring accurate and timely submission of leave notice-period and other required inputs deductions payments recoveries and liabilities and following up on employee acceptance and resolution of any outstanding settlement matters where applicable
• Drive completion of exit surveys for all eligible employees proactively following up with employees and HRBPs Where employees have not submitted their feedback through the system conduct exit survey meetings to capture their feedback and ensure the information is accurately recorded in the system
• Maintain complete and accurate offboarding records checklists and management information including system checklists trackers dashboards case records exit packs file notes approvals and supporting documentation
• Ensure data integrity confidentiality and document control and upload all required documentation to the HR DMS upon completion of the offboarding process to maintain complete employee records and audit readiness
• Ensure compliance with FAB policies procedures Delegation of Authority governance requirements and applicable control frameworks throughout the offboarding lifecycle
• Identify and promptly elevate exceptions or risks relating to access approvals documentation employee liabilities data accuracy compliance fraud or reputational exposure
• Contribute to continuous improvement digitisation and automation of the offboarding journey by identifying manual activities recurring employee queries process gaps control weaknesses and system enhancement opportunities and supporting testing and implementation of improvements to workflows systems checklists templates dashboards and employee communications
• Customer Orientation Demonstrate a strong customer-centric approach by understanding and responding effectively to the needs of employees managers HR stakeholders and external service providers throughout the employee separation lifecycle Ensure a professional timely and seamless offboarding experience while maintaining compliance with Group policies and service standards
• Persuasion and Influence Build effective working relationships and influence stakeholders across HR Payroll Finance Technology Employee Relations Business Units and external vendors to ensure timely completion of offboarding activities adherence to governance requirements and resolution of complex employee exit matters
• Analytical Thinking and Problem Solving Identify analyze and resolve complex offboarding issues by evaluating available information assessing risks and impacts and recommending practical solutions that maintain compliance operational efficiency and employee experience

REQUIREMENTS / QUALIFICATIONS

• Minimum QualificationBachelor s degree in business administration or related discipline.
• Minimum Experience5 years relevant experience in HR Operations with at least 3 years in similar positions in HR Operations, Employee Services, HR Administration, or Offboarding experience.
• Experience working with HRIS platforms (Oracle Fusion preferred).
• Strong reporting, analytics, and stakeholder management capabilities.
• Preferred / Beneficial Experience working with HRIS platforms (Oracle Fusion preferred).