Specialist, Community & Social Ops

Exinity; Dubai; On-site; AED 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid Working Policy

Discretionary bonus

Flex-Benefits

Wellbeing tools

Medical insurance

40 days leave incl. holidays

Job summary

Exinity is hiring to own the daily pulse of PiP across X Discord and Telegram. Youll turn our cadence into a ritual: clear prompts, smart countdowns, crisp explanations of mechanics, and polished result spotlights.

Youll enforce DISCLAIMERS and route product feedback quickly, coordinating with Design/Motion Copy and Creator Partnerships to hit the right channel at the right moment. Youll keep channels sharp, calm under pressure, and allergic to fluff while ensuring timely posts and accurate

Qualifications

• Hands-on experience running X Discord and Telegram communities for a product game or creator brand.
• Crisp writing in English - short punchy clear under time pressure.
• Moderation chops: conflict de-escalation without killing momentum.
• Operational discipline: scheduling tools macro libraries link shorteners and quick editors.
• Comfort with roles/permissions (Discord) bots (Discord/TG) and Threads/Spaces basics (X).
• Strong sense for brand lines: whats platform vs sandbox when to add DISCLAIMERS and when to escape.

Responsibilities

• Run the daily cadence on X/Discord/TG: prompts countdowns spotlights and post-cutoff recaps.
• Moderate with backbone: set rules remove spam keep debate competitive—not toxic.
• Reply macros: maintain fast on-brand answers for FAQs edge cases and policy clarifications.
• Disclaimers by default: simulated markets/NFA on performance or trade-related posts.
• Creator boosts: coordinate with the KOL PM to amplify approved creators; verify assets links and attributions.
• Channel hygiene: threads pins channel descriptions role/permission hygiene (Discord) bot basics (TG/Discord).
• Light content ops: crop a card add subtitles trim a 1020s clip when editors are offline.
• Escalate & close the loop: collect bugs/requests post concise summaries to the team update the community when fixed.
• Basic link discipline: use provided short links; never post a raw or wrong link.

Skills

Discord/Telegram mgmt

English writing

Moderation

Operational discipline

Roles & permissions

Brand discipline

Tools

CapCut

Canva

ScreenStudio

Job description

About PiP
PiP is an AI platform for smarter investing built around a swarm of specialized agents that cut through hype and noise. The brand promise is simple: a hedge fund in your pocket. The platform focuses on clarity speed and convictionshowing how decisions are made via a transparent Swarm Box rather than a black box. Market Mavericks is the live simulated trading sandbox where users can experience the swarm in action and learn without real-market riskour first release among many. PiPs framework ingests and interprets large-scale market data (millions of points daily) and is not off-the-shelf AI.
Role Summary
Own the daily pulse of PiP across X Discord and Telegram. Youll turn our cadence into a ritual: clear prompts smart countdowns crisp explanations of mechanics (e.g. lineup drafts swaps) and polished result spotlights. Youll keep channels sharp enforce DISCLAIMERS (simulated market / NFA) and route product feedback quickly. Youll coordinate with Design/Motion Copy and Creator Partnerships so the right asset hits the right channel at the right moment. Calm under pressure concise under time and allergic to fluff.

What Youll Do:

• Run the daily cadence on X/Discord/TG: prompts countdowns spotlights and post-cutoff recaps. Label clearly: distinguish platform news (PiP swarm Swarm Box research drops) from the Market Mavericks sandbox.
• Moderate with backbone: set rules remove spam keep debate competitivenot toxic.
• Reply macros: maintain fast on-brand answers for FAQs edge cases and policy clarifications.
• Disclaimers by default: simulated markets/NFA on performance or trade-related posts.
• Creator boosts: coordinate with the KOL PM to amplify approved creators; verify assets links and attributions.
• Channel hygiene: threads pins channel descriptions role/permission hygiene (Discord) bot basics (TG/Discord).
• Light content ops: crop a card add subtitles trim a 1020s clip when editors are offline.
• Escalate & close the loop: collect bugs/requests post concise summaries to the team update the community when fixed.
• Basic link discipline: use provided short links; never post a raw or wrong link

Qualifications :

What Youll Bring
Must-Haves:

• Hands-on experience running X Discord and Telegram communities for a product game or creator brand.
• Crisp writing in English - short punchy clear under time pressure.
• Moderation chops: conflict de-escalation without killing momentum.
• Operational discipline: scheduling tools macro libraries link shorteners and quick editors (CapCut/Canva/ScreenStudio or similar).
• Comfort with roles/permissions (Discord) bots (Discord/TG) and Threads/Spaces basics (X).
• Strong sense for brand lines: whats platform vs sandbox when to add DISCLAIMERS and when to escape.

Nice to Have:

• Arabic and/or GCC community experience.
• Background with fintech markets or competitive gaming communities.
• Light motion/thumbnail skills; taste for mobile-first typography.
• Experience supporting KOLs (briefs approvals link checks).

Additional Information :

BENEFITS & PERKS

We believe in fairly compensating all our people by providing them with a world-class health insurance plan and a range of both core benefits and flex benefits for individual preferences. You will receive:

• Hybrid Working Policy

• Discretionary performance related bonus

• Personalized Flex-Benefits

• A focus on your wellbeing including talks and access to self-development tools.

• Medical insurance for employees.

• Comprehensive leave package of 40 days inclusive of Public Holidays
  

WHAT YOU WILL LOVE ABOUT THIS ROLE

• Freedom to succeed is our core belief. Its not just a promise we make to our clients and partners but to our people too. We want our people to LEAP and so in this role you will

• Learn (e.g. from each other/from new projects).

• Exchange (e.g. information and best practices in an open-minded environment).

• Advance (e.g. by developing skills and accepting greater responsibilities/ your career progression and diversification).

• Prosper (e.g. by acquiring skills/ by nurturing a team of x people).

Exinity is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender sexual orientation marital or civil partner status gender reassignment race colour nationality ethnic or national origin religion or belief disability or age.

Remote Work :

No

Employment Type :

Full-time