Specialist, Account Management

Checkout.com; Dubai; On-site; AED 150,000 - 200,000; Full time

Job summary

A leading FinTech company in Dubai is seeking a Specialist, Account Management to maintain long-term relationships with Enterprise merchants. This role requires strategic thinking, consultative sales skills, and a proven track record in a fast-paced environment. The ideal candidate will work to exceed financial targets and foster collaboration across teams while working in a hybrid model, offering flexibility for growth.

Qualifications

• 2+ years of experience working in a PSP, Acquirer, or similar role.
• Ability to establish robust relationships with clients.
• Proven consultative sales skills in a fast-paced environment.

Responsibilities

• Crafting merchant-specific account development plans focusing on revenue generation.
• Building high-touch, consultative relationships with merchants.
• Analyzing merchant performance and recommending improvements.
• Collaborating with various teams to ensure outstanding merchant experience.

Skills

Knowledge of e-commerce and payments technologies

Experience in B2B Enterprise Account Management

Strong project management skills

Consultative sales skills

Adaptability in dynamic environments

Job description

Specialist, Account Management

We're Checkout - you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen.

Checkout is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.

With 19 offices spanning six continents, we feel at home everywhere - but London is our HQ. Wherever our people work their magic, they're fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn't just another job; it's a career-defining opportunity to build the future of fintech.

Job Description

Checkout is actively looking for a strategic-thinking, resourceful, and highly driven Account Manager to nurture and maintain long-term relationships with our Enterprise merchants. This is an excellent opportunity to join one of the most successful FinTech companies at a turning point of its global expansion.

You will be the business advisor and main point of contact for merchants post-integration. You will act as the voice of our product and ambassador of our brand, serving as a trusted advisor and strategic partner. Success in this role will depend on your business savvy and the ability to communicate and influence effectively at all levels to achieve win-win scenarios and promote our value proposition.

The ideal candidate is an independent, hard-working individual, able to stand out in an entrepreneurial environment and excel through self-motivation and personal drive. If you're eager to join a growing, fast-paced startup and contribute to shaping its future, this is the role for you to make a difference.

What you'll be doing :

• Crafting merchant-specific account development plans focusing on revenue generation
• Building high-touch, consultative, and positive relationships with merchants through regular communication
• Providing expertise, education, and guidance to merchants on crafting and completing comprehensive global payments strategies
• Analyzing merchant performance and recommending improvements to payment flow and revenue
• Exceeding strategic and financial targets by analyzing active payment products, transaction volumes, and service levels
• Understanding our products, services, and partner networks thoroughly to meet merchant needs
• Collaborating with various teams across the company (Sales, Integration, Support, Legal, Engineering) to ensure an outstanding merchant experience

About you :

• Good knowledge of current major e-commerce and payments technologies, players, and future trends
• 2+ years of experience working in a PSP, Acquirer, or similar role
• Experience in B2B Enterprise Account Management and/or Relationship Management in FinTech and/or Payments industry
• A strategic problem solver with excellent project management skills
• Customer-driven with the ability to establish robust relationships with clients
• Adaptable and able to balance multiple opportunities in a dynamic environment
• Proven consultative sales skills and ability to work well in a fast-paced, cross-departmental environment influencing all levels

Bring all of you to work

We create conditions for high performers to thrive—through ownership, fewer blockers, and meaningful work from day one.

Here, you'll move fast, take on challenges, and be recognized for your impact. It's a place where ambition meets opportunity—and your growth is in your hands.

We work as one team and support each other to succeed. Regardless of your background or identity, if you're ready to grow and make a difference, you'll be right at home here.

We aim to set you up for success and make our process accessible. Please let us know in your application or directly to your recruiter if you need any accommodations to make your experience or working environment more comfortable.

Life at Checkout

We understand work is just part of your life. Our hybrid model offers flexibility, with three days a week in the office to support collaboration and connection.

Curious about our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.

For a closer look at daily life at Checkout, follow us on LinkedIn and Instagram. Job ID R7700