Spa Therapist - The St. Regis Downtown Dubai

St. Regis Hotels & Resorts; Dubai; On-site; AED 48,000 - 80,000; Full time

Job summary

St. Regis Hotels & Resorts in Dubai seeks a professional Spa Massage Therapist to provide massage and body treatments to hotel guests, using scrubs, wraps, and hydrotherapy where appropriate.

The role requires assessing guest needs, maintaining equipment and rooms, and promoting spa services and retail while upholding Marriott standards of safety, cleanliness, and guest service.

Qualifications

• Provide spa treatments and massage with professionalism.
• Deliver exceptional guest service in a luxury spa setting.
• Ability to upsell spa services and retail products.

Responsibilities

• Provide massage and body treatments to guests using spa products.
• Maintain cleanliness and sterilize tools; ensure safety and comfort for guests.
• Promote spa services and retail offerings to guests.

Skills

Massage Therapy

Spa Treatments

Customer Service

Education

State or Regional Massage License

Job description

Job Number 26143784

Job Category Spa

Location Marasi Drive, Business Bay, Dubai 191984, United Arab Emirates

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Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary

Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

• Education: Technical, Trade, or Vocational School Degree.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.

Required Qualifications

• License or Certification: State or Regional Massage License

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.