Spa Receptionist - The St. Regis Downtown Dubai

St. Regis Hotels & Resorts; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

St. Regis Hotels & Resorts in Dubai is seeking a Spa Specialist to support core spa operations.

You will promote spa services and retail, schedule reservations and confirm appointments, provide information about treatments, check in guests, and process payments to help guests feel welcomed and cared for. The position requires professional appearance and communication, readiness to stand for long periods, and adherence to safety and quality standards.

Qualifications

• High school diploma or GED equivalent.
• No related work experience required.
• No supervisory experience required.

Responsibilities

• Promote spa services or retail.
• Schedule reservations and confirm appointments.
• Provide answers about services and treatments.
• Check in guests and process payments.

Skills

Customer service

Sales ability

Hospitality

Education

High school diploma or GED equivalent

Tools

Reservation software

Job description

Additional Information
Job Number 26144071
Job Category Spa
Location Marasi Drive, Business Bay, Dubai 191984, United Arab EmiratesVIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Position Summary Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique – with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists – to get it right for our guests and our business each and every time.
Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.