Spa Therapist - InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa

IHG Hotels & Resorts; Ras Al Khaimah; On-site; AED 45,000 - 89,000; Full time

Benefits offered by this job

Uniform provided

Room discounts

Training opportunities

Job summary

IHG Hotels & Resorts, InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa, is seeking a Spa Therapist to deliver luxury spa experiences and maintain brand standards. You will perform a full range of treatments, drive product retail, and support cleanliness and room readiness in apremium resort setting.

Join our team to contribute to guest satisfaction, uphold high grooming and communication standards, and participate in ongoing training and development within a global luxury brand.

Qualifications

• Look smart – well groomed.
• Great communication skills.
• Strong technical skills on treatments.
• Great up-seller.

Responsibilities

• Provide the full range of spa treatments to brand standards.
• Ensure compliance with municipality regulations.
• Retail spa products and suggest homecare solutions.
• Achieve retail targets set by the department manager.
• Prepare treatment rooms and ensure on-time guest start times.
• Maintain stock and cleanliness in treatment areas.

Skills

Smart appearance

Communication skills

Technical spa treatments

Upselling skills

Job description

As the world’s largest family of luxury hotels, we take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insight, our passion for luxury travel spans cultures and customs, inspiring us to create warm and refined experiences for those seeking a richer perspective on the world. Each of our hotels has its own distinctive style and sense of place, where we take every opportunity to deliver personal and meaningful guest experiences. If you would like to embrace a wider world of opportunities, we would be delighted to welcome you to the world’s most international luxury hotel brand.

Located on Hayat Island, InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa is a luxury beachfront resort where island living meets authentic Arabian hospitality. Less than an hour from Dubai, the resort offers a refined yet relaxed escape surrounded by natural landscapes, open sea views, and powder-soft beaches. With a collection of rooms, villas, and residences, a variety of restaurants and bars, and award-winning spa and leisure facilities, we focus on creating thoughtful, personal, and memorable experiences for families, couples, and groups in a true resort setting.

We’re searching for a new Spa Therapist confident in delivering unforgettable experiences through delivering exceptional spa experiences through a variety of treatments.

A little taste of your day-to-day:

• Be able to offer the full range of spa treatments to the required brand standards
• Be familiar with municipality regulations and ensure compliance
• Actively retail spa products by offering homecare solutions and suggestions to every guest
• Achieve retail targets set by the department manager
• Follow room set up standards to ensure each treatment room is fully prepared before the guest arrives
• Ensure correct time management as all guests treatments must commence on time and last the correct duration
• Any time during the shift that is not allocated for reservation must be spent driving awareness within the hotel facilities or within an organized event offsite
• Ensure correct stock management in treatment rooms to ensure any products used are refilled and kept in good condition
• Ensure correct product usage during treatment to control GOP and reduce waste
• Support the spa attendants in maintaining cleanliness standards in all areas of the spa and take ownership in cleaning the assigned treatment room
• Deliver an unrivalled guests experience for each and every guest by following department SOP’s
• Stay true to product brand standards and understand the meaning of a brand promise

What We need from you:

• Look smart – well groomed
• Great communication skills
• Strong technical skills on treatments
• Great up-seller
• Look smart – well groomed
• Great communication skills
• Strong technical skills on treatmentsGreat up-seller

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.