Spa Therapist

21c Museum Hotels; Dubai; On-site; AED 50,000 - 70,000; Full time

Job summary

A luxury hotel in Dubai is seeking a Spa Therapist to perform various treatments and provide exceptional guest care. The ideal candidate will have a certification in spa therapy and 2-5 years of experience in a hotel setting. Strong communication skills and the ability to multi-task in a fast-paced environment are essential for this role. Join a team dedicated to delivering a memorable luxury experience.

Qualifications

• 2-5 years of experience in spa therapy in the hotel industry.
• Good English communication skills.
• Pleasing personality and ability to handle pressure.

Responsibilities

• Perform a variety of spa treatments tailored to guest needs.
• Ensure cleanliness and hygiene in treatment rooms.
• Provide exceptional guest experiences and follow up on satisfaction.

Skills

Spa Therapy

Client Communication

Multi-tasking

Education

Spa Therapist Certification

Job description

The iconic Queen Elizabeth II (QE2) is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one-of-a-kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a true British heritage and history with a visit to one of the world's most celebrated ocean liners, now permanently docked in the new marina at Dubai's Port Rashid in the UAE.

Spa Treatments

• Perform a variety of treatments, including massages, facials, body scrubs, wraps, and other spa services tailored to guest needs.
• Maintain a deep understanding of various therapies and recommend appropriate treatments based on client preferences and concerns.

Guest Experience & Care

• Provide an exceptional guest experience, ensuring every interaction is professional, warm, and personalized.
• Follow up post-treatment to ensure guest satisfaction and provide product or service recommendations.

Operational Support

• Prepare treatment rooms before and after each session, ensuring cleanliness, hygiene, and readiness at all times.
• Monitor and maintain spa supplies and equipment, reporting needs to the relevant team.
• Adhere to all safety and sanitation protocols to maintain a high standard of cleanliness.

Team Collaboration

• Collaborate with the wellness and operations teams to create a seamless and elevated experience for guests.
• Participate in training sessions and team meetings to enhance skills and align with the hotel’s standards.
• Observe all brand/operating standards.
• Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to the reporting manager immediately.
• Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel.
• Perform any other duties and responsibilities that may be assigned.

Qualifications

• Certified as Spa Therapist
• With 2-5 years of experience in the same field in hotel industry
• With good English communication skills
• With pleasing personality and a well focused individual
• Able to handle pressure at work and capability to multi-task