Spa Therapist

Fairmont Hotels & Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Dubai is seeking a Spa Therapist with 1-3 years of experience to provide exceptional spa services. The ideal candidate will have extensive knowledge of treatments, be fluent in English, and possess a certification in therapy. Responsibilities include performing massages, maintaining cleanliness, and promoting services to guests. Enjoy employee benefits like free stays at other locations and discounts on dining and accommodations.

Benefits

Free stays at other locations

Employee discounts on dining

Staff parties

Qualifications

• 1-3 years of experience in a similar role as a Spa therapist.
• Fluency in English.
• Extensive knowledge of spa treatments and products.

Responsibilities

• Perform massages and ensure guest comfort.
• Maintain cleanliness and operation of spa facilities.
• Promote spa services and drive treatment upselling.

Skills

Spa treatments knowledge

Customer service

Upselling techniques

Communication skills

Education

Certified Degree in therapy education

Job description

Company Description

At the 25hours Hotel One Central, Bedouin traditions are brought back to life and reinterpreted in a contemporary way. Here our colleagues become storytellers themselves. With a view of the Museum of the Future near the Dubai International Financial Center, everyone will find their way to us. Whether for an ice cream walk or a birthday celebration, we also enjoy spending time together outside of work. We are a colourful, diverse, professional team and love our friendly, informal culture.

COME AS YOU ARE & JOIN THE 25h TRIBE.

Job Description

How does your working day look like …

• To perform massage to guests maintaining their comfort at all times.
• To ensure the facility is in peak condition at all times (operations and cleanliness).
• To ensure guest/member satisfaction at all times by ensuring that safety as first priority.
• Perform face and body treatments, as certified/trained to do so.
• Be on time for appointments and thoroughly review appointments after completing each massage.
• Keep work area clean and neat at all times.
• Maintain an ample supply of products, oils, towels, sheets, and other necessary supplies in a neat and orderly fashion within the massage/face/body work area. Preparation of kits as required/needed.
• The ability to courteously interact and answer all facility related questions with members and guests.
• Serve as catalyst to promote spa services to members and hotel guests.
• Maintain current professional licenses.
• Report dysfunctional equipment to the Spa Manager if any.
• Assist in the operations of all spa departments
• Contribute to social reviews.
• Meet individual monthly targets.
• Maintain and organize the storage room and inventory.
• Maximizing upselling opportunities during low-traffic periods.
• Drive treatment upselling initiatives in the lobby, cultivate strong relationships with repeat guests, and ensure proactive follow-ups to enhance guest retention and satisfaction.

Qualifications

Your personality counts more than your CV …

• You have 1-3 years of experience in similar role of Spa therapist (Thai Massage)
• You can speak English fluently
• You can inspire your guests. On top of this, you know your way around town and always have tips for partying up your sleeve.
• You have a certified Degree in therapy education
• You’re a doer – and even if you do it wrong sometimes, you openly admit it.
• You have extensive knowledge of spa treatments, products, and techniques.
• You’re not just bringing your abilities, but also your character.

Additional Information

What’s in it for you …

• Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
• Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
• Benefit from great offers from our numerous cooperation partners
• Be part of our hilarious staff parties and much more...