Spa Therapist

FAIRMONT; Dubai; On-site; AED 110,000 - 147,000; Full time

Job summary

A luxury hotel in Dubai is seeking a Spa Therapist to provide a variety of treatments including massages and facials. Candidates should have 2-5 years of experience in the hotel industry, strong English communication skills, and a pleasant demeanor. The role involves delivering exceptional guest experiences and collaborating with team members to maintain high standards of service.

Qualifications

• 2-5 years of experience in the hotel industry required.
• Pleasing personality and a well-focused individual.

Responsibilities

• Perform various spa treatments tailored to guest needs.
• Provide exceptional guest experiences and follow up for satisfaction.
• Collaborate with wellness and operations teams to enhance guest experiences.

Skills

English communication skills

Multi-tasking

Handling pressure

Education

Certification as Spa Therapist

Job description

Spa Treatments

• Perform a variety of treatments, including massages, facials, body scrubs, wraps, and other spa services tailored to guest needs.
• Maintain a deep understanding of various therapies and recommend appropriate treatments based on client preferences and concerns.

Guest Experience & Care

• Provide an exceptional guest experience, ensuring every interaction is professional, warm, and personalized.
• Follow up post-treatment to ensure guest satisfaction and provide product or service recommendations.

Operational Support

• Prepare treatment rooms before and after each session, ensuring cleanliness, hygiene, and readiness at all times.
• Monitor and maintain spa supplies and equipment, reporting needs to the relevant team.
• Adhere to all safety and sanitation protocols to maintain a high standard of cleanliness.

Team Collaboration

• Collaborate with the wellness and operations teams to create a seamless and elevated experience for guests.
• Participate in training sessions and team meetings to enhance skills and align with the hotel’s standards.
• Observe all brand/operating standards.
• Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to the reporting manager immediately.
• Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel.
• Perform any other duties and responsibilities that may be assigned.

Qualifications

• Certified as Spa Therapist
• With 2-5 years of experience in the same field in hotel industry
• With good English communication skills
• With pleasing personality and a well focused individual
• Able to handle pressure at work and capability to multi-task