Spa Receptionist

Accor; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company is looking for a dedicated candidate to join their team in Dubai. As part of the Spa & Recreation team, you will ensure guests receive personalized and exceptional service while enjoying state-of-the-art facilities. The ideal candidate will have previous experience in a spa or hospitality environment and should be CPR and First Aid certified. This position offers a unique opportunity to work in an iconic location, contributing to memorable experiences for guests.

Qualifications

• Previous experience in Spa or Hospitality is preferred.
• Ability to remain calm and courteous at all times.

Responsibilities

• Provide professional, friendly service to guests.
• Ensure guests have a safe and enjoyable experience.
• Maintain cleanliness of all equipment and areas.
• Communicate effectively with guests regarding fitness facility offerings.

Skills

Excellent communication

Organizational skills

Interpersonal abilities

Problem-solving abilities

Attention to guest needs

Reliability

Education

CPR and First Aid certification

Job description

Company Description

Join us at Accor, where life pulses with passion!

As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.

Byjoiningus,youwillbecomeaHeartist®,becausehospitalityis, first andforemost, aworkofheart.

Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!

Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.

Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning,tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.

Hospitality is a work of heart ,
Join us and become a Heartist ®.

Job Description

Reporting to the Spa & Recreation Manager, responsibilities and essential job functions include but arenot limited to the following:

• Consistently offer professional, friendly and engaging service
• Welcome guests to the Spa and ensure they have a safe and enjoyable experience
• Ensure all guests are registered prior to using the fitness facility
• Ensure all guests are aware of the guidelines regarding the use of the facility
• Maintain cleanliness of all types of equipment, public and service areas
• Ensure guest members are aware of all programs and activities available
• Provide guests with all information regarding the fitness facility and its offerings
• Provide all administrative duties as required
• Assist in promoting the facility and organizing special events as required
• Report any equipment that needs servicing
• Provide a high level of guest satisfaction through effective communication
• Follow departmental policies and procedures
• Follow all safety and sanitation policies
• Other duties as assigned

Qualifications

• Previous Spa or Hospitality experience preferred
• CPR and First Aid certification preferred
• Excellent communication and organizational skills
• Strong interpersonal and problem-solving abilities
• Highly responsible & reliable
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

Directly opposite to The Dubai Mall, the iconic Burj Khalifa, 10 minutes walk to the Dubai Metro Station and within a few minutes’ drive to DIFC, World Trade Centre and just 15 minutes’ drive from Dubai International Airport, Swissotel Al Murooj is located in downtown Dubai, one of the city’s favoured destinations for business or leisure.