Spa Receptionist

SWISSOTEL; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Dubai is seeking a Spa Attendant to ensure a welcoming and safe environment for guests. Responsibilities include maintaining cleanliness, assisting guests, and providing information about facilities. The ideal candidate will have previous experience in Spa or Hospitality, strong communication skills, and the ability to maintain guest satisfaction in a courteous manner. This position is located directly near iconic landmarks and public transport options in Dubai.

Qualifications

• Previous Spa or Hospitality experience preferred.
• CPR and First Aid certification preferred.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.

Responsibilities

• Provide guests with an enjoyable spa experience.
• Maintain cleanliness of all facilities and equipment.
• Promote programs and special events.

Skills

Communication

Organizational skills

Interpersonal skills

Problem-solving abilities

Reliability

Job description

Job Description

Reporting to the Spa & Recreation Manager, responsibilities and essential job functions include but arenot limited to the following :

• Consistently offer professional, friendly and engaging service
• Welcome guests to theSpa and ensure they have a safe and enjoyable experience
• Ensure all guests are registered prior to using the fitness facility
• Ensure all guests are aware of the guidelines regarding the use of the facility
• Maintain cleanliness of all types of equipment, public and service areas
• Ensure guest members are aware of all programs and activities available
• Provide guests with all information regarding the fitness facility and its offerings
• Provide all administrative duties as required
• Assist in promoting the facility and organizing special events as required
• Report any equipment that needs servicing
• Provide a high level of guest satisfaction through effective communication
• Follow departmental policies and procedures
• Follow all safety and sanitation policies
• Other duties as assigned

Qualifications

• Previous Spa or Hospitality experience preferred
• CPR and First Aid certification preferred
• Excellent communication and organizational skills
• Strong interpersonal and problem-solving abilities
• Highly responsible & reliable
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

Directly opposite to The Dubai Mall, the iconic Burj Khalifa, 10 minutes walk to the Dubai Metro Station and within a few minutes’ drive to DIFC, World Trade Centre and just 15 minutes’ drive from Dubai International Airport, Swissotel Al Murooj is located in downtown Dubai, one of the city’s favoured destinations for business or leisure.