Spa Operations Supervisor

Meliá Hotels International; Dubai; On-site; AED 120,000 - 160,000; Full time

Job summary

A luxury hotel chain in Dubai is seeking a wellness manager to oversee spa services, ensure compliance with standards, and enhance customer experiences. The ideal candidate has a degree in Business Management or Tourism, excellent leadership skills, and at least 2 years of relevant experience. A strong command of English and local language is required. This is a full-time position focusing on enhancing guest satisfaction and operational excellence.

Qualifications

• Degree in Business Management, Tourism, or a related field is required.
• Local language and advanced English skills are necessary.
• 2+ years in a similar role in wellness or hotel sectors is preferred.

Responsibilities

• Ensures spa services comply with standards and manages inventory.
• Monitors departmental budget and aligns operations with financial goals.
• Implements brand standards and personalizes guest experiences.

Skills

Digital tools for spa management

Cosmetology

Leadership

Communication

Problem-solving

Education

Degree in Business Management, Tourism, or a related field

Tools

Office 365

Job description

A luxury hotel chain in Dubai is seeking a wellness manager to oversee spa services, ensure compliance with standards, and enhance customer experiences. The ideal candidate has a degree in Business Management or Tourism, excellent leadership skills, and at least 2 years of relevant experience. A strong command of English and local language is required. This is a full-time position focusing on enhancing guest satisfaction and operational excellence.