Spa Concierge & Guest Experience Specialist

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in Dubai is seeking a Guest Services Coordinator for their spa facilities. Responsibilities include assisting guests, scheduling treatments, and ensuring high standards of cleanliness. Candidates should have 1-2 years of customer service experience, excellent communication skills, and a friendly demeanor. This is a full-time, on-site position with no remote work options available.

Qualifications

• 1-2 years in a public contact position, preferably in an upscale hotel.
• Strong verbal and written communication skills in English.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet and assist guests at the spa facilities.
• Handle guest inquiries and schedule appointments.
• Ensure the spa reception area is maintained to high standards.

Skills

Customer service skills

Multitasking

Attention to detail

Communication skills

Job description

A leading hospitality company in Dubai is seeking a Guest Services Coordinator for their spa facilities. Responsibilities include assisting guests, scheduling treatments, and ensuring high standards of cleanliness. Candidates should have 1-2 years of customer service experience, excellent communication skills, and a friendly demeanor. This is a full-time, on-site position with no remote work options available.