Spa Concierge & Guest Experience Specialist

Tanqeeb; Abu Dhabi; On-site; AED 72,000 - 100,000; Full time

Job summary

The Ritz-Carlton is seeking a Spa Specialist to support a range of hotel spa functions and enhance guest experiences. You will help promote spa services and retail, manage reservations, confirm appointments, and answer questions about offerings with a professional presence.

Role requires standing for long periods, handling guest interactions with care, and ensuring safety and brand standards across all interactions. Marriott’s luxury standards and equal opportunity ethos guide daily operations.

Qualifications

• High school diploma or GED is required.
• No related work experience is expected.
• No supervisory experience is required.
• No license or certification is required.

Responsibilities

• Promote Spa services and retail to guests.
• Schedule reservations and confirm appointments.
• Provide answers about services and amenities.
• Check in guests and process payments at point of sale.

Education

High school diploma or GED

Job description

The Ritz-Carlton is seeking a Spa Specialist to support a range of hotel spa functions and enhance guest experiences. You will help promote spa services and retail, manage reservations, confirm appointments, and answer questions about offerings with a professional presence.

Role requires standing for long periods, handling guest interactions with care, and ensuring safety and brand standards across all interactions. Marriott’s luxury standards and equal opportunity ethos guide daily operations.