Spa Attendant

AccorHotel; Ras Al Khaimah; On-site; AED 25,000 - 60,000; Full time

Job summary

A leading hospitality company in Ras al-Khaimah is seeking dedicated staff for Sofitel Al Hamra Beach Resort. Responsibilities include stocking linen, maintaining cleanliness in changing rooms and wet areas, providing guest tours, and ensuring guest safety. Ideal candidates should be attentive to detail and committed to guest satisfaction.

Responsibilities

• Stock linen items in showers, wet areas, vanities and storerooms.
• Collect all soiled linen from baskets and floors.
• Deliver linen to laundry keeping a count of linen dropped and collected.
• Maintain cleanliness of basins, lockers, showers and wet areas.
• Ensure locker room lighting and music levels are correctly set and maintained.
• Provide guests with a tour of changing room and facilities.
• Offer fresh towels to changing room guests.
• Maintain and replenish complimentary snacks and beverages.
• Accommodate guest preferences and/or locker changes.
• Prepare lockers with amenities and supplies for arriving guests.
• Ensure guest safety in wet areas by removing standing water and reporting anything unsafe or hazardous.
• Maintain locker room, prep and treatment room cleanliness at all times, practice a ‘clean as you go’ approach to the work areas.
• Monitor and maintain Hammam room temperatures and cleanliness, report all maintenance issues to engineering.
• Escort all guests to changing rooms, therapist/receptionist, retail/tea area or to next appointment.
• Receive and store all professional and retail products.
• Practice portion control as determined by the product houses and Spa Manager.

Job description

Overview

Sofitel Al Hamra Beach Resort

Responsibilities

• Stock linen items in showers, wet areas, vanities and storerooms
• Collect all soiled linen from baskets and floors
• Deliver linen to laundry keeping a count of linen dropped and collected
• Maintain cleanliness of basins, lockers, showers and wet areas
• Ensure locker room lighting and music levels are correctly set and maintained
• Provide guests with a tour of changing room and facilities
• Offer fresh towels to changing room guests
• Maintain and replenish complimentary snacks and beverages
• Accommodate guest preferences and/or locker changes
• Prepare lockers with amenities and supplies for arriving guests
• Ensure guest safety in wet areas by removing standing water and reporting anything unsafe or hazardous
• Maintain locker room, prep and treatment room cleanliness at all times, practice a ‘clean as you go’ approach to the work areas
• Monitor and maintain Hammam room temperatures and cleanliness, report all maintenance issues to engineering
• Escort all guests to changing rooms, therapist/receptionist, retail/tea area or to next appointment
• Receive and store all professional and retail products
• Practice portion control as determined by the product houses and Spa Manager