Solution Engineer, UAE

Avepoint; Dubai; Hybrid; AED 120,000 - 180,000; Full time

Job summary

A leading data governance company in Dubai is seeking a Pre-Sales Solution Engineer. You will work as a key technical lead, conducting presentations and providing pre-sales support to targets. The ideal candidate will have a BA/BS degree or 5+ years of experience, and must be fluent in Arabic and English. This role offers an opportunity to work with innovative technologies and significant potential for career growth.

Qualifications

• Fluent in Arabic and English with advanced communication skills.
• Experience in IT Pro related topics and server/cloud technologies.
• Ability to present technical solutions to clients.

Responsibilities

• Present and demonstrate AvePoint’s products to customers.
• Facilitate Solution Discovery and Technical Deep Dive sessions.
• Build tailored environments as Proof of Concept.
• Write proposals in response to RFIs/RFPs.
• Maintain relationships with key customer advocates.
• Support marketing teams in events and workshops.

Skills

Presentation skills

Business analysis capabilities

Troubleshooting skills

Relationship management

Technical communication

Strategic thinking

Adaptability

Quick learner

Education

BA/BS Degree in Computer, Technology or Engineering

5+ years of relevant work experience

Tools

Microsoft 365

SharePoint Online

Microsoft Azure

Office 365

AWS

Google Cloud

Job description

About AvePoint

Securing the Future. AvePoint is a global leader in data management and data governance, and over 21,000 customers worldwide rely on our solutions to modernize the digital workplace across Microsoft, Google, Salesforce and other collaboration environments. AvePoint’s global channel partner program includes over 3,500 managed service providers, value added resellers and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit www.avepoint.com.

At AvePoint, we are committed to investing in our people. Agility, passion and teamwork set us up to do our best work and foster a culture where you are empowered to craft your career, make an impact, and own your future. Unleash the power of you!

About the role

As the Pre‑Sales Solution Engineer, you will partner with our distribution account managers as the key technical lead throughout the sales lifecycle. Through this partnership, you will work in a consultative role to assist in the successful closing of new deals by performing technical presentations of AvePoint solutions and pre‑sales support to our prospective and returning customers. This role is for someone who wants a role where you can utilize your technical expertise and customer facing skills in the dynamic tech industry? This position is your opportunity to succeed as a pre‑sales professional, allowing you to work with state of the art software offerings. We’ll provide you with continuous training and mentorship to help you on your way to success as a sales engineer.

Specific responsibilities include, but are not limited to:

• Presenting and demonstrating AvePoint’s product offerings relevant to customer objectives remotely and on‑site
• Successfully facilitating Solution Discovery, Solution Overview, and Technical Deep Dive sessions with customers.
• Communicating with prospective customers, assisting and guiding them through their evaluation and selection process
• Building environments tailored to customer requirements as Proof of Concept during the sales lifecycle to illustrate product capabilities and how they align specifically with customer objectives
• Participating in writing proposals in response to RFIs / RFPs that showcase how the AvePoint product line can satisfy customer requirements with attractive return on their investment
• Sharing information with the sales and technical teams about our products and the market
• Helping the sales team identify and understand customer business objectives and organization to best align AvePoint technology
• Establishing relationships with key customer business and technical advocates that have the power to drive long‑term AvePoint solution adoption within their company
• Developing customer’s buying vision for how AvePoint can help them reduce costs and increase business agility
• Supporting AvePoint Partner and Marketing teams with their online and in‑person events including workshops, tradeshows, and webinars.
• Ownership of technical sales opportunity closure

What you will bring to our team

• BA/BS Degree (Computer, Technology and Engineering majors preferred) OR 5+ years of relevant work experience
• Confident and enthusiastic presentation skills
• Quick and self‑motivated learner
• Advanced business and technical communication skills – can lead conversations to align technical value to client’s business needs – must be fluent in Arabic and English
• Readiness to think strategically to help close deals using technical knowledge coupled with sales mentality
• Ability to maintain excellent relationships with customers and colleagues
• Ability to work individually and within a highly collaborative team
• Willingness to learn and adapt in a dynamic and fast changing environment
• Authoritative business analysis capabilities
• Advanced troubleshooting skills

Technical Qualities

• Experience in actual IT Pro related topics such as Microsoft 365 delivery concept and SharePoint Online technologies, Microsoft Azure and Entra technologies, configuration and administration, especially for Microsoft Entra ID, Workload ID Management, Permission Management
• Working knowledge of TCP/IP, DNS, Active Directory, SMTP, and DHCP technologies
• Working knowledge of Data Backup concepts, migration topics, adoption and governance strategies
• Understanding of Microsoft SharePoint architecture, components, and configuration, including the differences between SharePoint versions, hybrid architecture and online versions
• Broader knowledge of server and cloud offerings in the tech industry i.e. Office 365, Azure, AWS, Google Cloud is strongly preferred.

AvePoint is proud to employ talent from many different backgrounds, experiences and identities. We believe that diversity and inclusion drives our success and is at the core of how we hire, communicate and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities.

Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.