Site Reliability Engineer

SUPER BOT; Dubai; On-site; AED 300,000 - 420,000; Full time

Benefits offered by this job

Competitive salary package

Visa/work permit assistance

MacBook & iPhone provided

New Year bonuses

Performance-based bonuses

Job summary

SUPER BOT is seeking an experienced SRE/DevOps engineer to own reliability across critical services in a Dubai-based tech environment. You will define SLIs/SLOs/SLAs, run blameless post-mortems, and drive MTTR down while designing scalable AWS infrastructure with Terraform.

You’ll scale a Kubernetes platform, ensure reproducible environments, and strengthen observability with Prometheus and Grafana. Proficiency in scripting (Python/Go/Bash) and an AWS certification are highly valued.

Qualifications

• 4+ years in an SRE, DevOps, or platform engineering role with production ownership at scale.
• Hands-on Kubernetes deployment, scaling, networking, and troubleshooting in a production environment.
• Infrastructure-as-code fluency with Terraform (or Pulumi) across a major cloud provider (AWS preferred).
• Observability stack experience — Prometheus, Grafana, and/or equivalent tools with dashboards and alerts.
• Proficiency in Python, Go, or Bash for automation and tooling.
• AWS certification (Solutions Architect, DevOps Engineer, or SysOps Administrator).

Responsibilities

• Own reliability across critical services — define and track SLIs/SLOs/SLAs, lead blameless post-mortems, and drive MTTR down.
• Design, build, and maintain cloud infrastructure on AWS (primary) using Terraform, ensuring reproducible, version-controlled environments.
• Scale and optimize Kubernetes-based container platform — capacity planning, resource tuning, autoscaling, and cluster lifecycle management.
• Strengthen observability end-to-end: instrument services with Prometheus and Grafana, build actionable alerting, reduce alert noise.
• Accelerate CI/CD pipelines (GitHub Actions / GitLab CI) to support frequent, safe deployments — embed checks into delivery workflow.
• Partner with engineering teams as an internal reliability advisor — run game days, advocate SRE best practices, help developers build resilient services.

Skills

SRE/DevOps experience

Automation scripting

Incident management

On-call readiness

Tools

Kubernetes

Terraform

AWS

Prometheus

Grafana

Job description

About The Role

You’ll sit at the intersection of software engineering and infrastructure, partnering with product and platform teams to keep our systems observable, scalable, and resilient. From shaping our on-call culture to driving infrastructure-as-code adoption, you’ll have real influence over how BOT builds and operates software at scale — for 500+ people and growing.

Key Responsibilities

• Own reliability across critical services — define and track SLIs/SLOs/SLAs, lead blameless post-mortems, and drive down MTTR through systematic incident management.
• Design, build, and maintain cloud infrastructure on AWS (primary) using Terraform, ensuring environments are reproducible, version-controlled, and auditable.
• Scale and optimize our Kubernetes-based container platform — capacity planning, resource tuning, autoscaling, and cluster lifecycle management.
• Strengthen observability end-to-end: instrument services with Prometheus and Grafana, build actionable alerting, and reduce alert noise through continuous tuning.
• Accelerate CI/CD pipelines (GitHub Actions / GitLab CI) to support frequent, safe deployments — shift reliability left by embedding checks into the delivery workflow.
• Partner with engineering teams as an internal reliability advisor — run game days, advocate for SRE best practices, and help developers build services that operate well from the start.

Job Requirements

• 4+ years in an SRE, DevOps, or platform engineering role with production ownership at scale.
• Hands-on Kubernetes experience — deployment, scaling, networking, and troubleshooting in a production environment.
• Infrastructure-as-code fluency with Terraform (or Pulumi) across a major cloud provider (AWS preferred).
• Observability stack experience — Prometheus, Grafana, and/or equivalent tools with a track record of building meaningful dashboards and alerts.
• Proficiency in at least one scripting or programming language (Python, Go, or Bash) for automation and tooling.
• AWS certification (Solutions Architect, DevOps Engineer, or SysOps Administrator).

What We Offer

• Competitive Compensation: Enjoy a salary package tailored to your skills and experience, along with performance-based bonuses.
• Comprehensive Benefits: We support your well-being with accommodation, meal allowances, and assistance with work visa processing.
• Work-Life Balance: Unwind with generous holiday and New Year bonuses.
• Top-Tier Equipment: Stay productive with the latest tools, including a MacBook and iPhone.
• Thriving Culture: Immerse yourself in a dynamic, inclusive work environment that fosters growth.