Job Purpose
To plan, manage and lead the showroom sales to achieve sales target and to ensure smooth, efficient and effective functioning of showroom.
Roles and Responsibilities
- Plan and execute sales activities to ensure that the budgeted target for showroom is achieved or exceeded in volume and profit.
 
- Communicate sales plan and targets to the sales team to achieve targets successfully.
 
- Monitor sales process (aspects such as initial customer contact and reception, clarification of need, identification of prospect, follow-up on initial contact, final closure of sale and quality of sales documentation) to ensure quality in the entire process.
 
- Maximise usage of demo’s and monitor demo to sale ratio.
 
- Monitor PDI process and ensure highest level of customer satisfaction.
 
- Deal with critical problems, major customer complaints or issues that may be escalated and ensure prompt action or decisions for timely resolution.
 
- Prepare stock requirement list for the month specifying make, model and number of vehicles for the approval of the Sales Manager.
 
- Interact regularly with the existing and prospective customers to establish profitable relationships and determine their present and future requirements.
 
- Manage all aspects of the showroom to ensure high standards in the display, housekeeping and product information to convey the desired image of the brand and the Company.
 
- Guide and motivate subordinates to enhance performance and produce quality work, and ensure that they are continuously developed for higher level roles.
 
Skills
Key selection criteria
- Bachelor’s Degree in a business related discipline.
 
- Minimum 5 years of experience in sales, preferably in the automotive industry.
 
- Dynamic and proactive personality.
 
- Preferably bilingual (Arabic and English).
 
- Ability to lead, develop and motivate teams.
 
- Proficiency in Microsoft Office.
 
- Strong understanding of showroom merchandising.
 
- Proficient in Autoline is an advantage.