Show Quality and Standards Director - Theme Parks

Miral Experiences; Abu Dhabi; On-site; AED 240,000 - 420,000; Full time

Job summary

Miral Experiences is seeking a Show Quality and Standards Director to lead the development and implementation of show, experience, and quality standards across our theme parks and attractions. You will bring together storytelling, design, operations, entertainment, F&B, retail, and guest services to deliver cohesive and immersive experiences.

You will work with stakeholders and IP partners to identify improvement opportunities, develop innovative events, and introduce memorable moments that

Qualifications

• 8+ years in theme parks or tourist attractions.
• Strong knowledge of guest experience management and operations.
• Proven leadership, project management, stakeholder engagement and financial planning.

Responsibilities

• Lead development and implementation of show, experience, and quality standards across parks and attractions.
• Unite storytelling, design, operations, entertainment, F&B, retail and guest services for cohesive experiences.
• Identify improvement opportunities with IP partners, develop innovative events, and create memorable moments.
• Oversee budgeting and financial planning for quality initiatives and guest experience projects.

Skills

Leadership

Project management

Stakeholder management

Guest experience management

Storytelling

Financial planning

Education

Bachelor's degree in hospitality management or related field

Job description

Miral Experiences is seeking a Show Quality and Standards Director to lead the development and implementation of show, experience, and quality standards across our theme parks and attractions.

In this role, you will bring together storytelling, design, operations, entertainment, F&B, retail, and guest services to deliver cohesive and immersive experiences. You will also work with key stakeholders and Intellectual Property partners to identify improvement opportunities, develop innovative events, and introduce memorable “surprise and delight” moments for our guests.

We are looking for an experienced leader with 8+ years of experience in theme parks or tourist attractions, strong knowledge of guest experience management, and a passion for storytelling, creativity, quality, and continuous improvement.

We are looking for someone with:

• A bachelor’s degree in hospitality management, business administration, engineering, landscape architecture, or a related field
• At least 8 years of experience within theme parks or tourist attractions
• Strong knowledge of theme park operations, attractions, storytelling, and guest experience management
• Proven leadership, project management, stakeholder management, and financial planning capabilities
• A passion for exceptional guest experiences, creativity, continuous improvement, and attention to detail
• Experience working with Intellectual Property partners would be an advantage

About Miral

Miral is the leading creator of immersive destinations and experiences in Abu Dhabi, that contributes to the growth of the leisure and entertainment industry and Abu Dhabi's economic diversification. It conceives, creates, operates, and manages immersive destinations and experiences that attract visitors from across the world to create unforgettable memories, accelerating the realisation of the Emirate's tourism vision and growth.

Responsible for the development and destination management of Yas Island and overseeing Saadiyat Island's Destination Management Strategy, Miral's portfolio of world-class assets incorporates entertainment, leisure, culture, sport, dining, retail, and hospitality experiences, aiming to deliver millions of memorable moments for residents and international guests alike. These include Ferrari World Yas Island, Abu Dhabi, Yas Waterworld Yas Island, Abu Dhabi (now includes 70+ rides and experiences following its expansion), Warner Bros. World™ Yas Island, Abu Dhabi, SeaWorld® Yas Island, Abu Dhabi, The Yas SeaWorld Research & Rescue Center Yas Island, Abu Dhabi, CLYMB™ Yas Island, Abu Dhabi, teamLab Phenomena Abu Dhabi, Yas Marina, and Yas Bay Waterfront, home to the UAE's largest indoor multi-purpose venue Etihad Arena, amongst others. Miral also has several projects being developed on Yas Island and across the emirate, including a Harry Potter-themed land within Warner Bros. World™ Abu Dhabi, and a Disney Theme Park Resort.

If you are passionate about immersive environments, compelling storytelling, operational excellence, and creating memorable experiences for guests, we would love to hear from you.