Shift-based IT Support Technician — Growth & Impact

Amazon; Dubai; On-site; AED 80,000 - 120,000; Full time

Job summary

A global e-commerce leader is seeking an IT Technician in Dubai to ensure IT infrastructure performance. You will be responsible for providing top-notch technical support and managing IT equipment in a dynamic and diverse team environment. The ideal candidate will have relevant industry certifications and excellent problem-solving skills. Opportunities for professional growth are available in this role.

Qualifications

• Experience troubleshooting integrated and interdependent computer systems.
• Ability to work in shifts including weekends.
• Familiarity with asset and inventory management.

Responsibilities

• Ensure IT equipment and infrastructure are running to optimum performance.
• Liaise with 3rd party vendors for efficient asset management.
• Maximize availability of IT equipment through proactive maintenance.

Skills

Customer service

Technical support

Team collaboration

Problem-solving

Education

AWS or other industry relevant certifications

CompTIA A

CompTIA Network

Cisco/CCNA

Linux (Redhat)

Job description

A global e-commerce leader is seeking an IT Technician in Dubai to ensure IT infrastructure performance. You will be responsible for providing top-notch technical support and managing IT equipment in a dynamic and diverse team environment. The ideal candidate will have relevant industry certifications and excellent problem-solving skills. Opportunities for professional growth are available in this role.