SFE and CRM Intern

MSD; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading pharmaceutical company in Dubai is seeking a Sales Force Effectiveness and CRM Intern for a fixed-term position. This role offers valuable hands-on experience in the pharmaceutical industry, working within an inclusive team dedicated to patient care. Ideal candidates will be fluent in English and have a background in Tech or Computer Science. Strong analytical skills and proficiency in databases are required. The internship is from January to July 2026.

Benefits

Buddy and mentor support

Learning opportunities

Qualifications

• Graduating in Q3 2026 or later.
• Ability to work 30-40 hours per week.
• Proficiency in working with databases.

Responsibilities

• Be a part of Sales Force Effectiveness and CRM team.
• Managing CRM Operations.
• Troubleshoot Issues with CRM.

Skills

Fluency in English

Business Process Improvements

Data Analysis

Database Management

Sales Force Effectiveness

Education

Education in Tech and Computer Science

Tools

Excel

Python (Programming Language)

Job description

Overview

Job Description

SFE (Sales Force Effectiveness) and CRM Intern

Jan, 2026 – July, 2026 (Dubai)

Our company will kick start your career journey within the Pharmaceutical industry. We will empower you to Invent for Life. You will be part of a diverse and inclusive, multi-skilled team of highly motivated individuals. We keep the patient at the very heart of all that we do and strive to find solutions and treatments for some of the world’s most challenging healthcare needs.

What are the benefits for you as an Intern?

Being an intern at our company means you will get the opportunity to develop yourself within one of the world's leading healthcare companies:

• Gain hands on experience within the pharmaceutical industry
• Ability to grow your potential and be part of a diverse team of employees
• Work within a challenging and dynamic work environment
• Gain strong analytical and problem solving skills

Your responsibilities

• Be a part of Sales Force Effectiveness and CRM team
• Managing CRM Operations
• Trouble shoot Issues with CRM
• Event Management, Database management and Analytics
• Handling CRM processes like cycle planning and addressing CRM issues through tickets sent to the team
• Support in data analysis and provide input

Your profile

• Fluency in English
• Ability to work 30-40 hours per week
• Graduating in Q3 2026 or later
• Education in Tech and Computer Science is preferable
• Proficiency in working with database
• Good command of excel, good communicator, team player, task oriented with good time management

What we offer?

• Buddy and mentor support during your journey
• Learning opportunities.

Required Skills

Business Process Improvements, Clinical Research, Cloud Data Catalog, Consultation, Customer Experience Management, Customer Relationship Management (CRM) Design, Data Analysis, Database Management, Data Science, Data Security, Data Visualization, Data Wrangling, Detail-Oriented, Documentations, Event Planning, Information Systems Management, Key Performance Indicators (KPI), Project Management, Python (Programming Language), Sales Force Effectiveness, Software Proficiency, Vendor Relationship Management

Preferred Skills

Current Employees apply (removed links)

Current Contingent Workers apply (removed links)

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status: Intern/Co-op (Fixed Term)

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements: Not Applicable

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date: 10/30/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R370936