Services Coordinator

NMC; Abu Dhabi; On-site; AED 133,920 - 200,880; Full time

Job summary

NMC in Abu Dhabi is seeking a Service Coordinator to organize and monitor services for children with developmental delays and special needs, assisting families in accessing care and resources. You will coordinate appointments, liaise with families, healthcare providers, therapists, schools, and community agencies, and develop individualized service plans to ensure timely and effective services.

This role emphasizes accurate documentation, safeguarding compliance, and contributing to quality

Qualifications

• Bachelor's degree in Social Work, Psychology, Child Development, Nursing, Healthcare Administration, Education, or a related field.
• 2–5 years of relevant experience in child development, healthcare coordination, rehabilitation, or social services.
• Knowledge of child development milestones and developmental disorders.
• Familiarity with multidisciplinary healthcare or rehabilitation services.

Responsibilities

• Coordinate developmental assessment appointments and therapy services.
• Act as the primary liaison between families, healthcare providers, therapists, schools, and community agencies.
• Conduct intake interviews and gather relevant medical, developmental, and social information.
• Develop, implement, and monitor individualized service plans.
• Schedule appointments and maintain service calendars.
• Ensure timely referrals to specialists and community support programs.
• Maintain accurate and confidential client records and documentation.
• Monitor service delivery and follow up on missed appointments or unmet needs.
• Educate families about available services, benefits, and community resources.
• Assist families with accessing financial assistance or government support programs when applicable.
• Prepare reports, statistics, and documentation for quality assurance and compliance.
• Ensure compliance with organizational policies, child safeguarding standards, and applicable healthcare regulations.
• Support continuous quality improvement initiatives within the department.

Skills

Coordination

Child development knowledge

Education

Bachelor's degree in Social Work, Psychology, Child Development, Nursing, Healthcare Administration, Education, or a related field

Job description

Service Coordinator helps organize, coordinate, and monitor services for children with developmental delays, disabilities, or special needs and supports their families in accessing appropriate care and resources

Responsibilities

• Coordinate developmental assessment appointments and therapy services.
• Act as the primary liaison between families, healthcare providers, therapists, schools, and community agencies.
• Conduct intake interviews and gather relevant medical, developmental, and social information.
• Develop, implement, and monitor individualized service plans.
• Schedule appointments and maintain service calendars.
• Ensure timely referrals to specialists and community support programs.
• Maintain accurate and confidential client records and documentation.
• Monitor service delivery and follow up on missed appointments or unmet needs.
• Educate families about available services, benefits, and community resources.
• Assist families with accessing financial assistance or government support programs when applicable.
• Participate in multidisciplinary team meetings and case conferences.
• Prepare reports, statistics, and documentation for quality assurance and compliance.
• Ensure compliance with organizational policies, child safeguarding standards, and applicable healthcare regulations.
• Support continuous quality improvement initiatives within the department.

Qualifications

• Bachelor's degree in Social Work, Psychology, Child Development, Nursing, Healthcare Administration, Education, or a related field.
• Relevant experience (typically 2–5 years) in child development, healthcare coordination, rehabilitation, or social services.
• Knowledge of child development milestones and developmental disorders.
• Familiarity with multidisciplinary healthcare or rehabilitation services.