ServiceNow ITSM Developer — Lead Platform Transformation

Adecco; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading talent advisory firm in Abu Dhabi is hiring a ServiceNow ITSM Developer for a 6-month contract. The role requires a minimum of 5 years in IT Service Management, with a proven track record in ServiceNow development. You will collaborate with stakeholders to enhance platform functionality and optimize business processes. Ideal candidates will have relevant industry certifications and solid experience in IT Asset Management and governance frameworks.

Benefits

Equal Opportunities Employer

Career support and employability initiatives

Qualifications

• Minimum 5 years of professional experience in IT Service Management.
• Proven hands-on experience as a ServiceNow ITSM Developer.
• In-depth knowledge of IT governance frameworks.

Responsibilities

• Act as the primary owner and contact for the ServiceNow platform.
• Collaborate with IT teams to define platform requirements.
• Maintain best practices for ServiceNow development.

Skills

IT Service Management

ServiceNow ITSM

IT Asset Management

Change Management

Problem Management

Education

Industry certification in ITIL, COBIT, or ServiceNow

Job description

A leading talent advisory firm in Abu Dhabi is hiring a ServiceNow ITSM Developer for a 6-month contract. The role requires a minimum of 5 years in IT Service Management, with a proven track record in ServiceNow development. You will collaborate with stakeholders to enhance platform functionality and optimize business processes. Ideal candidates will have relevant industry certifications and solid experience in IT Asset Management and governance frameworks.