Service Technician Job Details | Schindler Group

Schindler Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global provider of mobility solutions seeks a Service Technician in Dubai. In this role, you will perform service and repairs on elevators and escalators while ensuring customer satisfaction. We're looking for candidates with at least two years of experience and an ITI diploma or technical course certificate. If you have strong communication skills and a commitment to safety, join us to make mobility better for all.

Qualifications

• At least 2 years service/maintenance experience in the elevator and escalator industry.
• Experience in testing and commissioning is an advantage.

Responsibilities

• Perform service, call-backs, and repairs on customer equipment efficiently.
• Respond promptly to call-backs and cover during regular hours, nights, and weekends.
• Complete required data entries, including time reporting and repair documentation.

Skills

Communication

Education

ITI diploma or vocational/technical course certificate

Job description

Location: Dubai, United Arab Emirates

Requisition ID: 60481

Schindler stands for mobility. Mobility needs experts.
Join our team in Dubai.

Founded in Switzerland in 1874, the Schindler Group is a leading global provider of elevators, escalators, and related services. Schindler mobility solutions move one billion people every day worldwide. The company employs over 64,000 people across more than 100 countries.

Schindler UAE operates as part of the Switzerland-based Schindler Group. The company specializes in advanced engineering, mechanical, and micro-technology products designed for comfort, efficiency, and reliability. Schindler products are installed in many prominent buildings across the United Arab Emirates, including Bluewaters, Bvlgari Hotel, and Dubai Mall.

Service Technician

Mobility is the goal

1. You perform all service, call-backs, and repairs on customer equipment efficiently, effectively, and professionally to ensure outstanding customer service while adhering to safety rules.
2. You respond promptly to all assigned call-backs and are available for call-back coverage during regular hours, nights, weekends, and holidays.
3. You collaborate with other technicians to maximize customer satisfaction for the branch.
4. You keep customers informed about the condition of their equipment, including preventive and corrective repairs, and any modernization or discretionary repairs.
5. You comply with all safety policies and requirements of Schindler and the customer.
6. You diligently complete all required data entries, including time reporting, parts usage, call-back reports, maintenance, and repair documentation.

Mobility needs you

1. ITI diploma or vocational/technical course certificate holder.
2. At least two years of service/maintenance experience in the elevator and escalator industry.
3. Experience in testing and commissioning is an advantage.
4. Good communication skills, both written and verbal.