Service Technician

Otis SE; Khor Fakkan; On-site; AED 90,000 - 130,000; Full time

Job summary

Otis is seeking a skilled Service Technician in Sharjah to troubleshoot, repair, and perform preventive maintenance on elevators and escalators. You will work onsite, ensuring performance and safety while delivering outstanding customer service.

Ideal candidates hold an ITI/Diploma or B.Tech in Electrical/Mechanical fields with 5–8 years of elevator/escalator experience, strong troubleshooting skills, and a commitment to safety and quality. [e-mail] is the contact for applications.

Qualifications

• ITI or Diploma in Electrical or Mechanical or B.Tech required.
• 5–8 years of experience in the elevator/escalator industry.
• Strong knowledge of elevator and escalator systems.
• Ability to troubleshoot and repair, follow safety regulations.
• Excellent problem-solving and communication skills.

Responsibilities

• Troubleshooting and diagnosing technical issues in elevators and escalators.
• Performing repairs and maintenance on elevator and escalator systems.
• Conducting PPM to ensure optimal performance and safety.
• Ensuring compliance with safety regulations and company standards.
• Maintaining accurate records of maintenance and repair activities.
• Collaborating with other team members to provide excellent customer service.

Skills

Troubleshooting

Diagnostics

Electrical knowledge

Mechanical knowledge

Airline? no

Education

ITI / Diploma in Electrical or Mechanical / B.Tech.

Job description

Date Posted: 2026-10-05 Country: United Arab Emirates Location: Office 01, Al Tunaiji Building, Al Yarmouk, Sharjah, United Arab Emirates Job Title: Service Technician Location: Sharjah, UAE

About the Role:

We are seeking a skilled and experienced Service Technician to join our team in Sharjah. As a Service Technician, you will be responsible for troubleshooting, repairing, and PPM on elevators and escalators.

Responsibilities:

• Troubleshooting and diagnosing technical issues in elevators and escalators
• Performing repairs and maintenance on elevator and escalator systems
• Conducting PPM to ensure optimal performance and safety
• Ensuring compliance with safety regulations and company standards
• Maintaining accurate records of maintenance and repair activities
• Collaborating with other team members to provide excellent customer service.

Qualifications:

• ITI / Diploma in Electrical or Mechanical / B. Tech.

Experience:

• Minimum of 5-8 years of experience in the elevator and escalator industry.
• Strong knowledge of elevator and escalator systems and components
• Proficiency in troubleshooting and repair techniques
• Understanding of safety regulations and industry best practices
• Excellent problem-solving and analytical skills
• Ability to work independently and as part of a team
• Strong communication and interpersonal skills

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].

We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.