Service Technician

Otis Elevator Co.; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

Otis L.L.C. in Dubai seeks a skilled Service Technician to diagnose, repair, and perform preventive maintenance on elevators and escalators across the UAE. You will troubleshoot complex systems, ensure safety standards, and support field operations.

The role requires 5–8 years in the elevator industry, ITI/ Diploma or B.Tech, strong problem-solving and teamwork, and the ability to work independently on site. Sharjah and Dubai assignments possible.

Qualifications

• ITI/ Diploma in Electrical or Mechanical / B. Tech. is required.
• 5–8 years of elevator/escalator experience is essential.
• Strong problem‑solving, analytical and teamwork skills are expected.

Responsibilities

• Troubleshooting and diagnosing technical issues in elevators and escalators.
• Performing repairs and maintenance on elevator and escalator systems.
• Conducting PPM to ensure optimal performance and safety.
• Ensuring compliance with safety regulations and company standards.
• Maintaining accurate records of maintenance and repair activities.
• Collaborating with other team members to provide excellent customer service.

Skills

Troubleshooting elevators/escalators

Maintenance and repair

Safety compliance

Team collaboration

Education

ITI / Diploma in Electrical or Mechanical / B. Tech.

Job description

Location

Otis L.L.C, 37th floor, The One Tower, Sheikh Zayed Road, Dubai, United Arab Emirates

Job Title

Service Technician

Location

Dubai, UAE

About the Role

We are seeking a skilled and experienced Service Technician to join our team in Sharjah. As a Service Technician, you will be responsible for troubleshooting, repairing, and PPM on elevators and escalators.

Date Posted

2026-08-25

Country

United Arab Emirates

Location

Otis L.L.C, 37th floor, The One Tower, Sheikh Zayed Road, Dubai, United Arab Emirates

Job Title

Service Technician

Location

Dubai, UAE

About the Role

We are seeking a skilled and experienced Service Technician to join our team in Sharjah. As a Service Technician, you will be responsible for troubleshooting, repairing, and PPM on elevators and escalators.

Responsibilities

• Troubleshooting and diagnosing technical issues in elevators and escalators
• Performing repairs and maintenance on elevator and escalator systems
• Conducting PPM to ensure optimal performance and safety
• Ensuring compliance with safety regulations and company standards
• Maintaining accurate records of maintenance and repair activities
• Collaborating with other team members to provide excellent customer service.

Qualifications

• ITI / Diploma in Electrical or Mechanical / B. Tech.

Experience

• Minimum of 5-8 years of experience in the elevator and escalator industry.
• Strong knowledge of elevator and escalator systems and components
• Proficiency in troubleshooting and repair techniques
• Understanding of safety regulations and industry best practices
• Excellent problem-solving and analytical skills
• Ability to work independently and as part of a team
• Strong communication and interpersonal skills

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].

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