Service Coordinator

Johnson Controls; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global company in Dubai seeks an experienced administrator to provide essential data analysis and administrative services. The ideal candidate will have a degree in Finance or Accounting, with strong problem-solving and analytical skills, and at least 4 years of relevant experience. Join a collaborative environment to innovate and improve processes in a dynamic team setting.

Qualifications

• Strong analytical capabilities with a focus on data.
• High proficiency in data analysis tools such as Excel.
• Minimum of 4 years relevant experience.

Responsibilities

• Provide essential administrative services and process data efficiently.
• Conduct engaging data analysis to uncover trends and patterns.
• Support project management activities and coordinate tasks.
• Review and submit warranty and commissioning claims.

Skills

Data analysis

Communication

Problem-solving

Collaboration

Numerical skills

Education

Degree in Finance, Accounting, MBA or related field

Tools

Excel

Job description

What you will do:

• Provide essential administrative services by processing data efficiently.
• Maintain organized shared filing systems for easy access.
• Answer basic inquiries and resolve problems promptly.
• Extract data from systems to compile insightful standard reports.

How you will do it:

• Conduct engaging data analysis to uncover trends and patterns.
• Collaborate with cross-functional teams to innovate and implement process improvements.
• Support dynamic project management activities planning execution and tracking.
• Back-up team members in various sales and operations coordination tasks seamlessly.
• Review and submit warranty & commissioning claims post-approval from the Operations team.
• Coordinate with Ops and warranty teams to revalidate jobs efficiently.
• Work closely with order admin regarding GRN on POs issued under warranty jobs after completion.

What we look for:

• A degree in Finance Accounting MBA or a related field.
• Strong numerical skills that drive analytical thought.
• High proficiency in data analysis tools (Excel) and proven analytical capabilities.
• Excellent communication and presentation skills to convey insights effectively.
• Ability to thrive in a collaborative team-oriented environment.
• Exceptional problem-solving skills with EXTREME attention to detail.
• A minimum of 4 years of relevant experience.

Required Experience:

IC