Service Advisor (Arabic Speaker)

CARS24 Arabia; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading car service company in Dubai is seeking a Service Advisor to handle customer inquiries and provide detailed service information. Candidates should have at least 2 years of experience in authorized dealerships, strong communication skills, and a background in Automobile or Mechanical Engineering. This role offers competitive remuneration and opportunities for personal growth in a dynamic work environment.

Benefits

Competitive remuneration

Upgrading and upskilling opportunities

Collaborative work environment

Qualifications

• Minimum 2 years of experience with authorized dealers or high-end service centers.
• Presentable with strong communication and negotiation skills.
• Must be detail-oriented.

Responsibilities

• Welcome customers professionally and promptly.
• Document service needs accurately.
• Provide clear explanations of recommended repairs.
• Give regular status updates to customers.
• Maintain accurate repair orders and job cards.

Skills

Communication skills

Negotiation skills

Technical knowledge

Detail-oriented

Education

Graduate or Diploma in Automobile or Mechanical Engineering

Job description

Who are we?

CARS24 isn’t just a name; we’re a driving force in the pre‑owned automobile industry, revolutionizing the way buyers get behind the wheel of their dream cars. From earning unicorn status in India to hitting the gas on our global expansion across the UAE and Australia, we’re all about turning the gears of innovation. Our secret? A dream team that leads with passion and drives with purpose.

Now, we’re revving up our team in the UAE and looking for talent ready to make our journey of progress their own. Buckle up, because the current pit stop is within the Refurbishment function as a Service Advisor.

What would you do while you work with us?

• Welcome customers like they just pulled into the VIP lane—professional, polished, and prompt.
• Pop the hood on customer concerns—listen closely and document service needs with precision.
• Break down recommended repairs like a trusted service manual—clear, honest, and jargon-free.
• Keep customers in the driver’s seat—provide regular status updates and follow up like clockwork.
• Maintain repair orders and job cards with the accuracy of a finely tuned engine.

What are we looking for?

• Minimum 2 years of experience, preferably with authorized dealers or high‑end/reputed service centers.
• Someone who looks the part and talks the torque—presentable with excellent communication and negotiation skills.
• Strong technical know‑how under the hood—able to connect with both customers and technicians.
• Graduate or Diploma holder, preferably in Automobile or Mechanical Engineering.
• Must be detail‑oriented.

What do we offer?

• Competitive renumeration as per current industry standards.
• Benefits as per regional norms.
• A culture that gives you freedom to showcase your ideas and helps you explore avenues of upskilling yourself.
• An opportunity to work alongside some of the best minds in the industry.