Server, Food & Beverage

Fairmont Hotels & Resorts; United Arab Emirates; On-site; AED 48,000 - 72,000; Full time

Benefits offered by this job

Medical Insurance

Meal breaks on duty

Staff Uniforms Provided

Academies Training

CSR activities

Career progression opportunities

Exclusive colleague perks

Job summary

Fairmont Dubai is seeking a friendly Food & Beverage Server to deliver warm, efficient service across our outlets. You will take orders, recommend menu items, and ensure guests receive outstanding hospitality in a luxury setting.

Reporting to the Outlet Manager, you will follow service standards, maintain knowledge of menus, assist guests, and participate in briefings and trainings. A strong command of English is required, Arabic is an asset, and Micros experience is a plus.

Qualifications

• Excellent communication and organizational skills.
• English fluency is a must; Arabic speaking is an asset.
• Highly responsible & reliable.
• Work well under pressure in a fast paced environment.
• Must be able to work well in a team environment.
• Previous Micros experience an asset, but not required (training provided).
• Strong interpersonal and problem solving abilities.

Responsibilities

• Consistently offer professional, friendly, warm and engaging service.
• Demonstrate a complete understanding of outlet policies, procedures and service standards.
• Have full knowledge of the menu and beverage lists in your outlet, as well as all other promotions taking place in the Hotel.
• Have knowledge of all menu items, garnishes, contents and food preparation methods.
• Assist Guests regarding menu items in an informative and helpful way.
• Follow all of safety and sanitation policies when handling food and beverage.
• Report to work on time in a neatly pressed, clean uniform and name badge.
• Understand shift end reports, have knowledge of non-cash/cash transactions and procedures for depositing monies into safe or collecting due backs.
• Attend pre-meal briefing, weekly, and monthly meetings to continually improve the Guests experience.
• Follow all of safety and sanitation policies when handling Food & Beverage.
• Follow outlet policies, procedures and service standards.
• Make sure linen is counted properly at the end of the shift.

Skills

Excellent communication

Organizational skills

English fluency

Arabic language asset

Team player

Ability to work under pressure

Tools

Micros POS

Job description

Company Description

A unique blend of contemporary design and urban chic, Fairmont Dubai is an icon in the business heart of the city. Fairmont Dubai brings together luxurious surroundings and modern amenities with renowned Fairmont service. At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Description

The Food & Beverage Server will provide our Guests with warm and efficient service within our Food & Beverage Outlets. Taking food and beverage orders, offering suggestions and ensuring the quality of our products is outstanding are some of the key components of this role.

Reporting to the Outlet Manager, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly, warm and engaging service
• Demonstrate a complete understanding of outlet policies, procedures and service standards
• Have full knowledge of the menu and beverage lists in your outlet, as well as all other promotions taking place in the Hotel
• Have knowledge of all menu items, garnishes, contents and food preparation methods
• Assist Guests regarding menu items in an informative and helpful way
• Follow all of safety and sanitation policies when handling food and beverage
• Report to work on time in a neatly pressed, clean uniform and name badge
• Understand shift end reports, have knowledge of non-cash/cash transactions and procedures for depositing monies into safe or collecting due backs
• Attend pre-meal briefing, weekly, and monthly meetings to continually improve the Guests experience
• Follow all of safety and sanitation policies when handling Food & Beverage
• Follow outlet policies, procedures and service standards
• Make sure linen is counted properly at the end of the shift

Qualifications

• Excellent communication and organizational skills
• English fluency is a must; Arabic speaking is an asset
• Highly responsible & reliable
• Work well under pressure in a fast paced environment
• Must be able to work well in a team environment
• Previous Micros experience an asset, but not required (training provided)
• Strong interpersonal and problem solving abilities

Physical Aspects of Position (include but are not limited to):

• Frequent standing and walking throughout shift
• Occasional lifting and carrying up to 20 lbs
• Frequent kneeling, pushing, pulling, sitting

Additional Information

What is in it for You:

• Company-Sponsored Medical Insurance
• Delicious meal breaks on duty
• Staff Uniforms Provided
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities
• Career development opportunities with national and international promotion opportunities. The sky is your limit
• Join our team and enjoy a range of exclusive colleague perks, including discounted rates in Accor worldwide for you and your family, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.

Our Values

Respect:

We value the needs, ideas and individuality of others.We treat everyone with fairness and dignity.

Excellence:

We make genuine connections, and we cherish every opportunity to make the people around us feel special.

Belonging:

We celebrate our differences.We support each other andwe always stand together.

Empowerment:

We have authority to take initiative and anticipate moments thatcreate unforgettable experiences.

Integrity:

We build trust through mutual respect and being authentic.

Our Commitment to Diversity & Inclusion:

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

Why work for Accor

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS