Senior Specialist - Internal Communications

ENOC LUBRICANTS AND GREASE MANUFACTURING PLANT LLC; Dubai; On-site; AED 223,000 - 335,000; Full time

Job summary

ENOC is seeking a Senior Specialist in Internal Communications to lead strategic initiatives that inform, engage and align employees with ENOC's mission and values. You will design messages, manage channels, and partner with leaders to ensure consistent, transparent communications across the organization.

You will develop crisis communications plans, mentor junior staff, and champion employee advocacy programs while tracking KPIs to continually improve engagement, retention and brand alignment

Qualifications

• Degree in communications, journalism, PR or related field.
• 7 years in Public Relations, Communications or related field.
• Strong MS Office and Google Docs proficiency.

Responsibilities

• Develop and implement strategic internal comms plans aligned with objectives.
• Create compelling content and manage intranet, email and newsletters.
• Lead crisis communication plans and liaison across departments.
• Mentor junior team members and promote employee advocacy programs.
• Ensure alignment of internal comms with external messaging.

Skills

Internal communications

Crisis communication

Content creation

Channel management

Stakeholder liaison

Mentorship

Brand ambassadors

Employee communications

Two-way communication

Budgeting

Education

Bachelor's degree in communications, journalism, public relations

MBA (preferred)

Tools

Microsoft Office Suite

Google Docs

Job description

Job Title

Senior Specialist - Internal Communications Business ENOC

Job Purpose

As the Senior Specialist in Internal Communication at ENOC Group the candidate will play a pivotal role in fostering a cohesive and informed organizational culture by developing and executing strategic internal communication initiatives The primary objective will be to ensure effective communication channels and content delivery mechanisms that engage inform and align employees with the company s mission values and objectives The candidate will work closely with multiple stakeholders in the organization to ensure the successful execution of the internal communications strategy which is developed in alignment with organizational objectives This strategy will focus on increasing awareness of key projects and initiatives amongst employees enhance motivation and loyalty towards their work and company and contribute to building a ONE ENOC corporate culture Additionally the candidate will provide support for the organization s internal response to emergency or crisis situations The candidate will collaborate closely with cross-functional teams to create compelling and relevant communication materials that resonate with diverse audiences across various platforms The candidate will leverage expertise to assess communication needs track key performance indicators and continuously refine communication strategies to enhance employee engagement satisfaction and retention This role offers an exciting opportunity to drive positive organizational change through the power of effective internal communication ultimately contributing to the company s overall success and growth

Principal Accountabilities

Strategy Development and Implementation

Responsible to develop design and implement strategic internal communication plans aligned with organizational objectives to effectively engage employees and foster a cohesive corporate culture Liaise with key stakeholders across departments to identify communication needs goals and objectives ensuring alignment with overall business strategies Monitor and measure the effectiveness of internal communication initiatives through the use of key performance indicators and feedback mechanisms making adjustments as needed to optimize results

Content Creation and Channel Management

Design and implement compelling and relevant communication content including announcements newsletters presentations and other materials to effectively convey key messages to internal audiences Manage internal communication channels including intranet email newsletters and digital signage to ensure timely and consistent delivery of information Provide guidance and support to leadership and management teams in communicating organizational changes initiatives and policies to employees in a clear transparent and engaging manner

Crisis Communication and Stakeholder Liaison

Develop and maintain crisis communication plans and protocols to ensure the organization s readiness to respond effectively to emergency situations or crisis events Act as a liaison between various departments to facilitate cross-functional communication and collaboration on key projects and initiatives Serve as a trusted advisor and resource to colleagues on internal communication matters providing expertise guidance and support as needed to promote a culture of effective communication throughout the organization

Supporting Team Development

Accountable to provide mentorship and guidance to junior team members to support their career development and enhance their skills within the internal communication function

Employee Communications amp Advocacy

Implement development of a Brand Ambassador programme to utilize employees as champions of the brand reflecting key messages and acting as channels of word-of-mouth Serve as the SME and owner of internal initiatives e g ENOC insider newsletters internal comms that will keep employees informed of ENOC s most recent news updates and initiatives across the different businesses Responsible to promote programs e g team-building activities townhall meetings that will enhance employee engagement foster a sense of belonging to ENOC and build brand advocates ambassadors Lead creation and distribution internal communications including newsletters intranet content and executive messages Responsible to promote two-way communication channels within the organization to encourage feedback and engagement from employees Develop employee recognition and rewards programs to acknowledge and appreciate employee contributions and achievements for IPOC s Manage alignment of internal communication efforts with external messaging to maintain consistency and reinforce the company s brand and strategic goals

Additional Principal AccountabilitiesFinancial Management

Develop an annual budget for internal communication section and feed into the budgeting process for PR and Reputation function Provide internal communication expenses forecasting regularly to assess adherence to annual budget Liaise with PR and reputation team members to identify immediate initiatives and plans in alignment to departmental strategy and company objectives Monitor expenses and ensure that spending stays within budget Collaborate with cross-functional teams to identify cost-savings opportunities within PR and reputation function Ensure compliance with internal and external regulations Communicate effectively with agencies to gather input and provide updates on budget status

Cyber Information Security Responsibilities

Comply with all applicable information security policies standards and procedures Classify and protect information assets in accordance with the Data Classification Standard Participate in mandatory information security awareness and training programs Support information security initiatives and activities within the organization Consider information security requirements when managing changes involving information assets Report security incidents vulnerabilities weaknesses or non-compliance in accordance with established procedures Fulfil role-specific information security responsibilities and contribute to maintaining the effectiveness of the Information Security Management System ISMS

ExperienceEducation

Degree: Bachelor's degree in communications, journalism, public relations, or a related field MBA or master s degree is preferable. Experience 7 years experience in Public Relations, Communication or related field is required Proficient computer skills, including Microsoft Office Suite and Google Docs, internal communication tools. Extensive knowledge of the company. Proven track record of successfully implementing creative internal communications campaigns that engage and inspire employees.