Senior Specialist -Integration

Mercans; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A global payroll technology firm located in the United Arab Emirates is seeking a Senior Specialist - Integration to manage implementation and support activities for their payroll software. The ideal candidate will have a strong background in integrating payroll systems with various application sources and will possess a bachelor’s degree in computer science along with at least 5 years of experience in payroll, HCM, and WFM integrations. This full-time role supports the execution of integration projects and provides essential quality assurance and troubleshooting.

Qualifications

• Minimum 5 years of experience in payroll, HCM, and WFM integrations.
• At least 3 years of experience in a related role.
• Strong understanding of integration and implementation processes.

Responsibilities

• Manage and support integration activities for HRB.
• Analyze client payroll processes for integration needs.
• Conduct testing and ensure integration quality is upheld.

Skills

Implementation

Support activities

Troubleshooting

Quality assurance

Stakeholder management

Integration testing

Project documentation

Business requirements analysis

Education

Bachelor’s degree in computer science or related field

Job description

Description

This client-facing role is responsible for:

• Managing implementation and support activities related to inbound and outbound integrations between Mercans’ global payroll software, HR Blizz (HRB), and third-party applications.
• Ensuring seamless integration with Human Capital Management (HCM), Workforce Management (WFM), Enterprise Resource Planning (ERP), banking, and other ancillary software solutions.
• Gathering and analyzing business requirements for inbound integrations from source systems to HRB and outbound integrations from HRB to target systems.
• Supporting troubleshooting, documentation, and quality assurance efforts.
• Managing project plans, timelines, and deliverables related to integration implementations.
• Coordinating with internal and external stakeholders to ensure successful integration execution.
• Coordinating integration configuration activities with other workstreams, including product and report configuration teams, to ensure seamless system setup.
• Supporting the business development team with integration-related workshops and questions, showcasing the company’s integration capabilities.

Key responsibilities

Integration Management

• Lead the integration workstream within payroll implementation projects, overseeing the entire end-to-end lifecycle of HRB system integrations with client-specific applications.
• Configure and manage inbound and outbound integrations between HRB and third-party applications.
• Ensure that business requirements for integrations are accurately gathered, documented, and implemented.

Client Requirement Analysis

• Analyze clients’ existing payroll processes and systems to define necessary integrations, including HCM, WFM, and ERP.
• Research, gather, and synthesize integration-related information to develop appropriate solutions.
• Collaborate with clients and internal teams to define the data flow, transformation rules, and system dependencies for inbound and outbound interfaces.

Project Documentation & Planning

• Develop project documentation, including integration project plans, risk matrices, and dependency analysis.
• Document client business requirements and ensure alignment with integration solutions.
• Create and maintain HRB integration mapping documents for both inbound and outbound interfaces.
• Manage project scope, risks, and issue resolution processes to keep integration projects on track.
• Stakeholder Management
• Act as the primary point of contact for integration-related discussions with clients and internal teams.
• Facilitate regular status updates, meetings, and collaboration between technical teams, project managers, and business stakeholders.
• Ensure that integration-related expectations, timelines, and requirements are effectively communicated and met.
• Collaborate with product and report configuration teams to ensure smooth coordination across all workstreams.
• Support business development efforts by conducting workshops and presentations on integration capabilities.

Testing & Quality Assurance

• Conduct system integration and scenario-based testing of inbound and outbound integrations.
• Document all testing results and ensure successful execution.
• Perform integration testing during HRB product upgrades and ensure a smooth transition.

Integration Monitoring & Troubleshooting

• Monitor integrations to ensure they execute without errors.
• Troubleshoot integration errors by analyzing logs and resolving issues.
• Identify root causes of recurring errors and implement long-term improvements.
• Maintain and update the HRB integration catalog.

Compliance & Statutory Integrations

• When required, analyze and document integrations with local statutory authorities (e.g., social security, tax, etc.).

Job Specification

Maryam Eshtairy (Recruiter) is in search of talented and motivated individuals for the post of Senior Specialist -Integration in the field of Human Resources in one of their office located in United Arab Emirates - United Arab Emirates. The ideal candidate should have qualification & experience: bachelor’s degree in computer science or a related field. minimum 5 years of experience in payroll, hcm, and wfm integrati qualification and atleast 3 years of experience. The position require implementation, support, activities, inbound, outbound, global, payroll software, integration, human capital management, workforce management, enterprise, resource planning, banking, software solutions, business, requirements, source, target, troubleshooting, documentation, quality assurance, project, internal, execution, configuration, product, system, setup, business development, team, management, payroll, solutions, transformation, project documentation, planning, stakeholder management, system integration, integration testing mandatory skills. This is a Full-Time morning shift job.

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