Senior Specialist- Business Process Reengineering

Dautom; Ajman; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading company is seeking a Senior Specialist in Business Process Reengineering for digital transformation projects within the banking sector. The role focuses on designing and reengineering processes to enhance efficiency and customer experience, requiring significant expertise in process management, Scrum, and stakeholder engagement. The ideal candidate will possess a relevant degree and have a track record of successful digital transformation projects in banks.

Benefits

Competitive salary and bonus structure

Comprehensive health and wellness benefits

Opportunities for professional development and growth

Flexible work arrangements, including remote work options

Employee recognition programs

Qualifications

• Proven experience in business process design and digital transformation projects within the banking sector.
• Strong skills in process analysis, modeling, and documentation.
• Comprehensive understanding of current banking trends and regulations.

Responsibilities

• Analyze and redesign banking business processes for digital transformation.
• Apply enterprise design thinking methodologies to innovate and improve banking processes.
• Engage with stakeholders to ensure alignment and compliance.

Skills

Process Analysis

Stakeholder Management

Problem Solving

Education

Bachelors or Masters degree in business administration, Finance, Information Technology

Tools

Scrum

Enterprise Design Thinking

Process Management Certifications

Job description

Senior Specialist- Business Process Reengineering

Job Description:

Client Introduction:

In this role, you will have the opportunity to work closely with one of our esteemed clients, known for its commitment to quality and innovation. They have chosen Dautom as their trusted partner for their upcoming projects.

Job Title: Senior Specialist- Business Process Reengineering (Digital Transformation)

Overview

We are seeking highly skilled and experienced Business Process Reengineering Specialists to join our team on a contractual basis for digital transformation projects within a banking environment. The primary focus of these roles is to design and reengineer business processes for digitalization and automation, aligning with our strategic goals of enhancing efficiency and customer experience in banking services.

Key Responsibilities

• Process Design and Reengineering: Analyze and redesign banking business processes for digital transformation, ensuring optimal customer experience, efficiency and alignment with digital strategies.
• Enterprise Design Thinking: Apply enterprise design thinking methodologies to innovate and improve banking processes.
• Scrum Methodology: Collaborate in a Scrum environment to facilitate agile project management and iterative development.
• Process Analysis and Modeling: Conduct thorough process analysis and create detailed models representing current and future states.
• Documentation and Risk Assessment: Document all processes meticulously and conduct risk assessments to identify potential challenges and compliance issues.
• Process KPI Design: Establish Key Performance Indicators (KPIs) for each process to measure effectiveness and identify areas for improvement.
• Stakeholder Management: Engage with various stakeholders, including technical teams, business units, and management, to ensure alignment and buy-in.
• Regulatory Compliance: Ensure all processes comply with regulatory standards.
• Profound knowledge in Business Process Reengineering.
• Expertise in Enterprise Design Thinking.
• Solid understanding of Scrum Methodology.

Required Skills

• Strong skills in process analysis, modeling, and documentation.
• Competence in process risk assessment and KPI design.
• Effective stakeholder management abilities.
• Comprehensive understanding of current banking trends and regulations.

Experience

• Proven experience in business process design and digital transformation projects within the banking sector.
• Must have a track record of successful project implementation in banks in UAE.

Qualifications

• Bachelors or masters degree in business administration, Finance, Information Technology, or a related field.
• Relevant certifications in process management, Scrum, or related areas are advantageous.

Other Requirements

• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.
• Strong problem-solving skills and attention to detail.
• Willingness to adapt to new challenges and rapidly changing environments.

Benefits and Perks:

• Competitive salary and bonus structure.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and growth.
• Flexible work arrangements, including remote work options.
• Employee recognition programs and a collaborative team environment.

Required Skills:

Project Implementation Wellness Bonus Indicators Modeling Design Thinking Digital Transformation Regulatory Compliance Business Units Options Key Performance Indicators Stakeholder Management Business Process Customer Experience Risk Assessment Salary Interpersonal Skills Scrum Banking Automation Information Technology Regulations Administration Documentation Finance Project Management Design Business Communication Management