Senior SME Microsoft Infrastructure & Endpoint Engineer

VaporVM Ltd.; Dubai; On-site; AED 320,000 - 520,000; Full time

Job summary

VaporVM Ltd. in Dubai seeks a Senior SME Microsoft Infrastructure & Endpoint Engineer to own on-premises infrastructure and provide expert L3/L2 support for Entra ID, Intune, and Defender for Endpoint.

You will lead design, deployment, and optimization of VMware, Hyper-V, AD, and Exchange environments. The role requires hands-on troubleshooting, RCA, mentoring junior engineers, and developing PowerShell automation.

Qualifications

• 8–12+ years of relevant enterprise infrastructure experience.
• 5+ years VMware hands-on experience.
• Bachelor's degree in IT/CS or related field preferred.
• Relevant Microsoft, VMware and ITIL certifications are a plus.

Responsibilities

• Administer and troubleshoot VMware vSphere and Hyper‑V environments, including clusters, HA, DRS, vMotion, storage and virtual networking.
• Manage Active Directory, DNS, DHCP, GPO, DFS, WSUS and Windows Server 2012–2025.
• Administer and troubleshoot Exchange Server 2013/2016/2019, including DAG, mail flow, connectors and Hybrid Exchange.
• Manage SCCM/MECM including application deployment, patching, OSD, software distribution and Co‑Management.
• Provide L2 support for Entra ID, Intune, Autopilot, Conditional Access and Defender for Endpoint.
• Develop PowerShell automation for infrastructure administration and health monitoring.
• Support migrations, upgrades, backup/DR, security hardening and performance optimization.
• Act as L3 escalation point, perform RCA, resolve critical incidents and mentor junior engineers.
• Maintain technical documentation and participate in change/on‑call activities.

Skills

VMware/Hyper‑V SME

Active Directory/Windows Server SME

Exchange Server Hybrid SME

SCCM/MECM SME

DNS/DHCP/GPO

PowerShell

Entra ID/Intune/Defender for Endpoint

Azure/Microsoft 365

Enterprise/MSP infra experience

Education

Bachelor's degree in IT/CS or related

Microsoft/VMware ITIL certifications (plus)

Tools

VMware vSphere

Hyper-V

Exchange Server

SCCM/MECM

PowerShell

Intune/Entra ID

Job description

We are seeking a Senior SME Microsoft Infrastructure & Endpoint Engineer with strong hands‑on experience in VMware, Hyper‑V, Active Directory, Windows Server, Exchange and SCCM/MECM. The candidate will serve as an L3/SME escalation point for on‑premises infrastructure and provide L2 support for Entra ID, Intune and Microsoft Defender for Endpoint.

Key Responsibilities

• Administer and troubleshoot enterprise VMware vSphere and Hyper‑V environments, including clusters, HA, DRS, vMotion, storage and virtual networking.
• Manage Active Directory, DNS, DHCP, GPO, DFS, WSUS and Windows Server 2012 R2–2025.
• Administer and troubleshoot Exchange Server 2013/2016/2019, including DAG, mail flow, connectors, certificates and Hybrid Exchange.
• Manage SCCM/MECM including application deployment, patching, OSD, software distribution, compliance and Co‑Management.
• Provide L2 support for Microsoft Entra ID, Intune, Autopilot, Conditional Access and Defender for Endpoint.
• Develop PowerShell automation for infrastructure administration and health monitoring.
• Support migrations, upgrades, backup/DR, security hardening and performance optimization.
• Act as L3 escalation point, perform RCA, resolve critical incidents and mentor junior engineers.
• Maintain technical documentation and participate in change/on‑call activities.

Required Skills

• VMware & Hyper‑V — SME/L3
• Active Directory & Windows Server — SME/L3
• Exchange Server & Hybrid — SME/L3
• SCCM/MECM — SME/L3
• DNS/DHCP/GPO — Strong
• PowerShell — Strong
• Entra ID, Intune & Defender for Endpoint — L2
• Azure / Microsoft 365 — L2
• Enterprise/MSP infrastructure experience

Qualifications

• 8–12+ years of relevant enterprise infrastructure experience.
• 5+ years VMware hands‑on experience.
• Bachelor's degree in IT, Computer Science or related field preferred.
• Relevant Microsoft, VMware and ITIL certifications are a plus.