Senior Service Sales Engineer

OTIS; Abu Dhabi; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading global elevator company in Abu Dhabi is seeking a Service Sales Engineer to drive sales growth through cultivating customer relationships and managing contracts. You will leverage your skills in technical sales and customer service to win new maintenance contracts and manage existing accounts. The ideal candidate has a technical degree and at least 5 years of experience in similar roles. Competitive compensation and opportunities for growth are offered.

Qualifications

• 5 years of prior work experience in sales or technical services.
• Experience in selling technical service agreements.
• High commitment and reliability.

Responsibilities

• Manage a portfolio of elevator units and client relationships.
• Prepare estimates and issue quotations.
• Liaise with clients to negotiate contracts.
• Execute sales strategies to recover and win new clients.
• Develop sales strategies to meet targets.

Skills

Sales skills

Customer service orientation

Interpersonal skills

Negotiation skills

Education

Business or technical degree

Job description

Date Posted : Country : United Arab Emirates

Location : 3rd Floor Office# 304 Al Montazah Tower Khalidiya Street Al Bateen W10 Abu Dhabi P.O Box 3467

Role Overview

Would you like to join a truly international talent driven company that values Safety Ethics Quality Innovation and Employee Opportunity

Otis is growing and we are recruiting a Service Sales Engineer to cover Abu Dhabi and Al Ain territory and reporting to the Service Branch Manager. The main goal of the role is to achieve sales growth through developing a customer prospect pipeline focusing on winning new maintenance contracts with additional responsibility for selling incremental repair projects.

On a typical day you will :

• Manage a portfolio of elevator units through maintaining good working relationships with existing customers
• Prepare estimates and issue quotations for additional repairs/upgradating of units and modernization.
• Liaise with clients to hunt new client negotiate maintenance contract for non-Otis recoveries and modernization ensuring all potential client risks are addressed under the renewal terms.
• Ensure critical actions on all contracts including SPL special contracts are captured to minimize Otis contractual risk.
• Execute sales strategies to recover lost units modernization and actively pursue clients to ensure unit recovery on favorable terms for Otis.
• Develop strong relationships with clients by regularly engaging with key contacts and understanding their needs.
• Coordinate with the Aftermarket and Service Department to ensure that the terms and conditions of all maintenance/repair/modernization agreements are implemented.
• Serve as primary contact for timely resolution of customer needs surrounding inquiries.
• Develop new customers via cold calling networking bids and tenders.
• Develop your own sales strategy to achieve sales targets.
• Use Otis sales tools to effectively track opportunities pipeline and forecast sales results.
• Conduct sales negotiations and close deals.
• Collaborate with fellow team members including other sales representatives and field colleagues.

Qualifications:

• You have a business or technical degree or have completed training as a technician or technical business administrator and 5 years of prior work experience.
• You have strong experience in the sale of technical service agreements requiring consultation.
• You have a strong customer and service orientation including excellent interpersonal skills.
• You are characterized by a high level of commitment and reliability.
• You are target focused with the ability to work at pace in a demanding complex corporate organization.

If you live in a city chances are we will give you a lift or play a role in keeping you moving every day.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is an Equal Opportunity / Affiantive Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability please contact us at .